Desktop Administrator II

About us

At Plexus, our vision is to help create the products that build a better world. By embracing an innovative culture of excellence, we pride ourselves on designing, manufacturing and servicing some of the world’s most transformative products. From life-saving medical technology and mission-critical defense solutions to sophisticated industrial automation, we’re proud to partner with our customers to bring their complex ideas to market.

Visit Plexus.com to learn more about our unwavering commitment to our vision.

Living Our Values

With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. Our values unite and guide us in everything that we do.

Our values include: Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success.

As part of our team, you’ll do impactful work within an inclusive environment where everyone works together to achieve extraordinary outcomes. You’ll be empowered to reach your full potential through managing your own personalised development plan and access to our learning and development programs.

Purpose Statement: Desktop Administrators are responsible for providing IT service excellence for our internal customers as well as management of site computing equipment, including but not limited to laptops, desktops, thin clients, printers, and computer interfaces to equipment as applicable.

Key Job Accountabilities:

• Manages medium complexity tasks and projects, providing customers with timely feedback on status. Assist with issue escalation and resolution.
• Follows and provides input into Global IT policies and standards.
• Ensure effective lifecycle management of computing devices, equipment, and related software inventory tracking, as well as contributing to continual improvement of this process.
• Follows established change management policies and procedures to test and implement system updates, modifications, and/or deletions.
• Use lean concepts, leveraging metrics and experience, to drive improvement into process and solutions within span of control. Involved in root cause analysis and corrective actions.
• All GT team members are responsible for upholding the organization's cybersecurity posture by adhering to security policies and procedures, actively participating in training, protecting data and systems, actively identifying and mitigating vulnerabilities, and promptly reporting any suspicious activity or potential security incidents.

Education/Experience Qualifications:

• Bachelor’s Degree with 2 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered.

Other Qualifications:

• Intermediate level computer skills
• Intermediate level decision making and problem-solving skills
• Intermediate verbal and written communication skills
• Ability to write detailed correspondence, journal task progress, problem resolutions, and technical procedures
• Ability to effectively present information verbally in one-on-one and small group situations to customers, clients, and other employees of the organization
• General office equipment and materials

Physical Requirements:

• Professional office environment with suitable lighting, comfortable temperatures, and low noise level. May require prolonged periods of sitting at a desk, using a computer, and other office equipment. Minimal physical activity is generally involved, emphasizing the importance of good posture and ergonomic workplace arrangements.

Travel Requirements:

• N/A

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

Your Rewards and Wellbeing

We believe in rewarding your contribution with a comprehensive package designed to support your life both inside and outside of work.

Financial Bonuses & Compensation:

• 13th Salary
• Meal Tickets
• Childbirth Bonus
• Financial Support for Exceptional Situations
• Referral Bonus
• Discretionary Performance-Related Bonus

Health & Wellbeing:

• Private Health Insurance
• Psychotherapy & Emotional Support
• Fitness Membership in Oradea
• On-site Medical Cabinet

Annual Leave & Time Off:

• Annual Leave: Employees receive between 22 and 26 days of paid annual leave, scaling with their seniority
• Volunteer Time Off

Recognition & Rewards

• Employee Recognition Program
• Idea Generation Program
• "Thank You" Program

Everyday Perks & Facilities

• Free Transportation
• On-site Canteen
• Bookster
• Employee Discounts

Application Process

At Plexus, we don't look for culture fit, we look for culture add. We value the unique perspectives you bring and review every candidate holistically, balancing professional experience, education and individual journey.

Accessibility and Accommodations

As a Disability Confident employer, we recruit purely on the basis of skills and merit, ensuring an equitable process for everyone. We are committed to providing reasonable accommodations for individuals with disabilities or special requirements. If you require support during the application process, please contact us at [email protected] with your contact information and a description of your needs.

Note: This inbox is dedicated to accommodation requests; please note that application status updates cannot be provided via this address.