Dental Administrator

Krest One Dental is a Dental Management Corporation operating multiple clinics across Ontario, Canada. Each clinic delivers a full suite of dental services, including general dentistry, cosmetic treatments, implants, and emergency care. Our locations are equipped with modern technology and staffed by experienced professionals who prioritize patient experience, accessibility, and clinical excellence. We maintain strong brand standards and focus heavily on digital visibility and community engagement.

We are hiring Dental Administrator to join our team in Ottawa, ON.

We are looking for experienced, organized, and patient-focused dental professionals who enjoy working in a fast-paced clinical environment and can provide exceptional service to patients.

Key Responsibilities

• Greet and welcome patients in a warm, professional manner
• Manage patient appointments, scheduling, confirmations, cancellations, and recalls
• Answer phone calls, emails, and patient inquiries
• Coordinate treatment appointments and follow-ups
• Process dental insurance claims, pre-determinations, and insurance inquiries
• Review and discuss treatment plans and fees with patients
• Maintain accurate and up-to-date patient charts and information
• Coordinate communication between patients, dentists, hygienists, and the clinical team
• Assist with daily administrative and front-desk operations
• Maintain a high level of patient confidentiality and professionalism
• Support the clinic team in providing an exceptional patient experience

The ideal candidate will have:

• Previous experience as a Dental Administrator, Dental Receptionist, Treatment Coordinator, or similar dental office role
• Strong knowledge of dental terminology and office procedures
• Experience with dental scheduling and patient management
• Experience with dental insurance and claims is an asset
• Excellent communication and customer service skills
• Professional, friendly, and patient-focused approach
• Strong computer skills and ability to learn dental practice management software

What We Offer

• A professional, supportive, and team-oriented work environment
• Opportunities for professional growth and development
• A patient-focused workplace where your experience and contribution are valued

This posting is for an existing vacancy.

Compensation will be commensurate with experience and qualifications.

We thank all for applying. However, only short-listed candidates will be contacted.

Equal Opportunity Employer: We are committed to providing an inclusive and welcoming workplace for all individuals. We encourage applications from all qualified candidates, including those with disabilities. If you require accommodation during the application process, please let us know.

Pay: $20.00-$25.00 per hour

Application question(s):

• Are you legally eligible to work for any employer in Canada?
• Do you have experience working in a dental clinic?

Work Location: In person