Customer Service Executive

• Welcome and assist clients and visitors professionally.
• Handle phone calls, WhatsApp enquiries, bookings, and appointments.
• Manage daily class schedules and client registrations.
• Follow up with enquiries and convert them into memberships/classes.
• Maintain client records, attendance, payments, and receipts.
• Follow up on pending fee payments and renewals.
• Coordinate with yoga, fitness, martial arts, and wellness instructors.
• Support daily administrative and operational activities.
• Handle basic social media/WhatsApp updates and promotional communication.
• Maintain reception and studio coordination.
• Prepare basic reports and assist management with daily requirements.
• Ensure a friendly, organized, and welcoming environment for clients.

Preferred Skills:

• Good communication and customer-service skills.
• Basic computer knowledge, MS Office/Google Sheets.
• Good English communication; Hindi/Malayalam/Arabic is an advantage.
• Positive, organized, and presentable.
• Previous experience in a wellness, fitness, yoga, gym, or similar centre is preferred.
• Ability to handle multiple tasks and work independently.

Ideal Candidate: Someone who can manage both front-desk customer interaction and day-to-day administration, while also supporting Samudra's sales and client follow-up activities. Looking for a candidate who is in sponsor visa

Pay: AED1,600.00 - AED2,000.00 per month

Work Location: In person