Customer Advocate

• Responsibilities:

- Provide exceptional customer service and support to clients
- Handle inbound and outbound calls to assist customers with inquiries, concerns, and requests
- Conduct data entry and maintain accurate customer records
- Upsell products and services to maximize sales opportunities
- Communicate effectively with customers in English and Spanish
- Analyze customer needs and provide appropriate solutions
- Collaborate with cross-functional teams to resolve customer issues promptly

Requirements:
- Fluent in both English and Spanish, with excellent verbal and written communication skills in both languages
- Proven experience in a customer service or sales role
- Strong data entry skills with high accuracy and attention to detail
- Ability to analyze customer information and provide personalized solutions
- Comfortable making outbound calls to engage customers and promote products/services
- Ability to work in a fast-paced environment and adapt to changing priorities
- Excellent problem-solving skills and ability to handle difficult customer situations with professionalism

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

We offer competitive compensation, comprehensive benefits, and opportunities for career growth. If you are a motivated individual who is passionate about delivering exceptional customer service, we would love to hear from you. Apply now!

We are hiring for a Customer Service Representative/ Cashier to work in a retail environment. Speedy Cash is the leading financial company in retail cash services . Hiring for the location on Sepulveda and Devonshire in the city of Mission Hills . Stop by to visit us and see the location or email your application .

Job Type: Full-time

Pay: $19.99 - $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person