Garden Centre Manager | Grow a Destination Customers Love

Lead the team behind a destination that gardeners, homeowners, and trade customers choose, time and again!

About the Role

This is a permanent, full-time leadership opportunity responsible for the performance, presentation, and growth of our Garden Centre.

Reporting to the Store Manager, you'll lead the team and take ownership of sales, profitability, inventory, merchandising, and customer experience. You'll play a key role in ensuring the department remains a destination for gardeners, homeowners, landscapers, and trade customers across West Auckland.

This is a hands-on role where you'll spend time coaching your team, managing stock and suppliers, delivering strong merchandising standards, and driving commercial performance. You'll have the autonomy to make decisions, influence results, and contribute as a valued member of the store leadership team. Whether customers are planting their first vegetable garden or undertaking a major landscaping project, you and your team will help bring their vision to life.

Key Responsibilities

• Lead, develop, and engage the Garden Centre team to deliver strong results
• Drive sales, profitability, and overall department performance
• Oversee stock management, ordering, replenishment, and inventory accuracy
• Deliver an outstanding customer experience through expert advice and service
• Create and maintain inspiring visual merchandising and seasonal displays
• Plan and execute seasonal promotions, events, and product launches
• Contribute to store-wide initiatives as a member of the leadership team

What You'll Bring

• Proven leadership experience in retail, garden centres, horticulture, or a related industry
• Strong commercial acumen with a track record of achieving sales and profitability targets
• A hands-on leadership approach with a willingness to lead from the front
• Knowledge of plants, garden care, landscaping, or outdoor living products
• The ability to coach, motivate, and develop high-performing teams
• Strong organisational skills and the ability to manage competing priorities
• Experience with merchandising, inventory management, and retail systems
• A customer-focused mindset and commitment to delivering exceptional service

What's in It for You?

Everyday Benefits

• Generous staff purchase scheme at selected Mitre 10 and Columbus Coffee locations, subject to eligibility
• Discounted food and drinks at our in-store Columbus Coffee Café, subject to eligibility
• Everyday savings on shopping, travel, dining, and more through our perks app

Growth and Development

• Ongoing product, leadership, and retail development training
• Opportunities to build skills across multiple departments
• Internal career opportunities within the store and wider Riviera group
• Access to training and development through our eLearning platform

Recognition and Team

• Monthly recognition aligned with our company values
• Long-service recognition and rewards across our Riviera brands
• Annual awards recognising top performers

Who We Are

Mitre 10 has been a trusted name in New Zealand homes since 1974. Proudly Kiwi-owned, we combine the strength of a national brand with the values of a community-focused business.

Mitre 10 MEGA New Lynn is part of Riviera Hardware Holdings Ltd, the largest group within the Mitre 10 network. Located in the heart of West Auckland, our store serves a diverse mix of homeowners, gardening enthusiasts, landscapers, and trade customers who rely on us for quality products, expert advice, and outstanding service.

The Garden Centre is one of our most exciting and visually inspiring departments. From seasonal colour and indoor plants to outdoor living, landscaping, and garden care products, we help customers bring their gardening projects to life. This is a dynamic retail environment where leadership, creativity, commercial thinking, and a love of gardening all come together.

Apply now!

If you're an experienced retail or garden centre leader who combines commercial focus with a passion for creating exceptional customer experiences, we'd love to hear from you. Apply online and bring your leadership, horticultural knowledge, and retail expertise to a role where you can make a genuine impact every day.