CAFE MANAGER

We are looking for a Cafe Managerresponsible for overseeing the daily operations of a cafe, including managingstaff, ordering supplies, and ensuring excellent customer service. Theycoordinate with vendors, track finances, and maintain cleanliness.

Responsibilities

• Managing day-to-day operations of the cafe
• Hiring and onboarding new wait staff and baristas
• Training employees on drinks preparation and proper use of coffee equipment
• Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
• Maintain updated records of daily, weekly and monthly revenues and expenses
• Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)
• Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
• Ensure all cafe areas are clean and tidy
• Nurture friendly relationships with customers to increase loyalty and boost our reputation

Qualifications:

• Relevant experience in similar role
• Hands-on experience with professional coffee machines
• Excellent communication skills with the ability to manage and motivate a team
• Customer service attitude