Business Manager - Critical Care & Medical

Who we are?

Healthcare 21 is a sales, marketing, and technical services company. Our purpose is to deliver products and solutions to assist healthcare providers achieve optimum clinical outcomes.

We are high growth company that aims to be the partner of choice for our global healthcare suppliers; deliver on our promises to our customers across hospitals and the wider community; and promote ownership within our employees to be the best at everything they do

We are a values-based company who recognise and reward employees that embrace our values of passion, innovation, transparency, and simplicity. At Healthcare 21, we are respectful of others and do not accept discrimination in any form. We believe it is our differences that are essential in forming our effective and creative teams and it has made us the sustainable business that we are today.

The long-term success of our sustainable business is based on our teamwork, integrity, and the ability of our people to take ownership of their role. It is our responsibility to provide you with an exciting, innovative environment that is respectful, fulfilling and rewarding. Want to know more about what to expect from a working life in Healthcare21, then click here.

Job snapshot

As a Business Manager you will be required to fulfil the full range of Business Manager duties for the Critical Care Medical ROI / NI Division across Healthcare 21 Ireland. To lead and manage a high-performance sales organisation to achieve commercial objectives, build strong stakeholder relationships, and maintain full accountability for sales performance and profitability, including responsibility down to NP1

You are required to work with multiple stakeholders across the company, including Warehouse/Operations, Marketing, Finance, HR, Customer Service, Purchasing and Commercial.

Territory: Field based (ROI/NI)

Candidate Location: Leinster

Responsibilities:

• Develop and execute strategic sales plans to achieve revenue, margin, and profitability targets
• Monitor and manage gross margin, cost-to-serve, and operating expenses to ensure sustainable profit performance
• Produce regular sales and financial performance reports, including variance analysis against budget and forecast
• Prepare monthly, quarterly, and annual sales forecasts through structured pipeline management and demand planning
• Analyse sales data, market dynamics, and customer behaviour to identify trends, risks, and growth opportunities
• Present performance insights, trend analysis, and strategic recommendations to senior leadership
• Maintain strong relationships with key customers to support retention, growth, and profitability
• Lead a team of Product Specialists
• Provide leadership through effective communication of vision, empowerment, and the recognition of individual and team achievement
• Maintain and develop team by effective recruitment, development, and training
• Perform field visits to develop in field sales skills as well as drive sales
• Establish productive and professional relationships with key supplier personnel
• Perform research and identify new potential customers and new market opportunities
• National Account Management
• Project Manage tenders and bids
• Identify and develop strong relationships with Key Opinion Leaders
• Develop a strong customer network

What are the role requirements?

• Proven medical device commercial experience, with established relationships at senior level across HSE and major private healthcare customers, and a track record of converting these relationships into sustainable business growth
• Good knowledge of sales and marketing principles
• Excellent ability to sell with strong customer service skills
• Strong communication and team management skills, with a demonstrable ability to develop people
• The ability to communicate effectively and to build rapport with customers at all levels

Who exceeds in this role?

Top performers would have:

• Previous experience managing a high-performance sales team
• Strong understanding of PL management, margin control, and cost management down to NP1
• Ability to translate financial data into actionable commercial decisions, including budgeting, forecasting, and financial performance management
• Performance management, coaching, and accountability setting experience
• Ability to manage multiple priorities and deliver results under pressure
• Strong work ethic and competitive drive, with a flexible and adaptable mindset
• Strong commercial acumen and effective planning skills and be entrepreneurial and innovative in approach

What are some of the benefits of working at healthcare 21?

• Competitive salary and bonus structure
• Fully expensed company vehicle
• Lunch allowance
• Employee Assistance Program
• Pension, Life assurance, income protection
• Educational Assistance
• HC21 training academy
• Enhanced annual and life leave
• Employee engagement initiatives and a dedicated internal employee communication platform WorkVivo
• Supportive colleagues to learn from and enjoy company social outings, parties, and events

We are proud to be an equal opportunity employer. At Healthcare 21 we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

We also know the confidence gapcan often get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you!