AI Job Summary * 2–5 years in a customer-facing role, ideally in healthcare or related fields. * Lead discovery sessions by listening and asking the right questions before presenting solutions. * Confidently demonstrate software and connect capabilities directly to customers’ priorities.
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On-site • Permanent • Full-time • Mid-level Senior
Are you a great listener who happens to be brilliant at helping people solve problems?
If you have ever cringed at the idea of a pushy sales pitch and felt there had to be a better way, you might be exactly who we are looking for. At Xestro, we do not do hard sells. We do meaningful conversations.
We are growing our Business Development team and seeking someone who genuinely cares about the challenges facing healthcare professionals and who can show them, clearly and compellingly, how Xestro makes their working lives better.
Xestro is a healthcare technology platform built around a simple belief: that the people caring for patients deserve tools that work as hard as they do. We are Australia’s largest practice management and clinical records platform for private medical specialists, handling everything a specialist practice runs on: appointments, billing, clinical records, referral management, prescribing, and reporting. We are based in Maroochydore, growing fast, and our growth has been driven not by slick marketing, but by the genuine impact our platform delivers for the clinicians and administrators who use it every day.
This is not a role for someone who measures success by the number of calls made in a day. For most specialist practices, adopting new practice management software is one of the most consequential decisions they will ever make, touching every clinician, every staff member, and every patient interaction. The right person here measures success by the relationships they build and the genuine value they create.
You will lead discovery conversations to understand what matters most to each prospect, and demonstrate how Xestro supports both their clinical and operational goals. You will also represent Xestro at a curated selection of medical conferences, connecting with healthcare professionals in their own space.
You will be part of a small, tight-knit team: a Sales and Growth Lead and two other BDMs. Knowledge and approach are shared, not hoarded. You will start with a structured induction alongside our support team so that you know the platform in genuine depth before you ever sit in front of a prospect.
In this role, you will be:
We care far more about how you engage with people than whether your CV lists a string of quota achievements. That said, we do need someone who can convert. Not through pressure, but through genuine expertise, trust and the ability to connect what we do to what a customer actually needs.
You will bring:
Background in healthcare:
A background in healthcare is important, but it does not have to be software. Practice management, pharmaceutical sales, medical devices, dental, allied health, or any role that has given you genuine exposure to how specialist practices and healthcare businesses operate will be well regarded. What matters is that you already understand the world our customers work in.
We are not looking for:
You are patient, methodical, and authoritative: not because of persuasion technique, but because you know the product and the environment inside out. You are comfortable with a sales cycle that spans months, because you understand the weight of the decision on the other side of the table.
We believe the best outcome for everyone, our customers, their patients and Xestro, is a genuine fit. That is why every new customer relationship starts with a discovery session, not a pitch.
We ask questions, we listen, and we only demonstrate our platform in the context of what actually matters to that practice. Our customers do not feel sold to. They feel understood.
If this sounds like the kind of role you have been looking for, we would genuinely love to hear from you.
Please send your CV and a brief cover note to [email protected]. Tell us about your background in healthcare and what draws you to this kind of work.
Applications without a cover note will not be progressed.
We review every application personally. If you are a strong fit, you will hear from us promptly.
Xestro is committed to building a diverse and inclusive team. We welcome applications from all backgrounds.
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