Budget and Cost Specialist, Business & Partnership Management - Trust & Safety

Global Operations

Budget and Cost Specialist, Business \& Partnership Management - Trust \& Safety

Location

:

Dublin

Employment Type

:

Regular

Job Code

:

A53761

Responsibilities

About the team

The Budget and Cost Optimisation (BCO) team sits within the Budget Supply Governance (BSG) team and is responsible for Global T\&S Ops long-term cost decision frameworks, BPO Budget for Content Moderation, and OPEX Optimisation strategies for both In House and BPOs. The team ensures comprehensive financial management for T\&S operations and enhances efficiency through cost impact analysis and governance.

Responsibilities

As a member of the Budget and Cost Optimization team, you will support the management of the annual budget for our BPO workforce across Trust \& Safety (T\&S) Operations. Working alongside experienced team members, you will help with budget setting, monitoring budget adherence, and the timely \& accurate submission of PJs \& PRs. You will contribute to the development of T\&S Ops cost-related metrics, support target setting, and assist in initiatives to evolve and improve governance and processes. You will help generate data-driven insights that inform decisions of cross-functional partners and contribute to better cost optimizations and workforce allocations. You will also partner with key cross-functional teams to continuously improve cost management processes, including leveraging AI tools to enhance analysis, reporting, and operational efficiency.

Specifically, you will support a global team responsible for:

• Partnering with the BPO planning team to help build annual and quarterly budget PJ/PRs for BPO Content Moderation, ensuring consistency with actual spending.
• Conducting analysis of budget projections and helping present findings and insights to management for review.
• Analyzing spending across operational areas to identify opportunities for cost reduction and efficiency improvement, including evaluating the impact of AI and automation on workforce planning and cost structures.
• Supporting collaboration with the Procurement and Commercial \& Contract teams on BPO pricing discussions, linking these to actual spending to improve pricing and budget accuracy.
• Assisting the procurement team with new language requests from B\&W stakeholders, including preparing context for RFQs and analyzing collected quotations to support business decisions.
• Helping prepare cost analysis and insights that support decision-making and budget planning across both outsourcing and in-house operations.
• Applying AI-powered tools and techniques (e.g., LLMs, automation workflows) to streamline data gathering, reporting, and recurring analytical tasks.
• Building subject matter expertise on budget and cost topics to support teammates and XFNs as needed.

Qualifications

Minimum Qualifications

• At least one year of experience in finance, business analysis, operations, FP\&A, consulting, or a related analytical field.
• Bachelor’s or Master’s degree completed within the last 3 years.
• Strong analytical skills and comfort working with large datasets; proficiency in Excel Sheets and a willingness to learn additional tools (SQL, BI platforms, etc.).
• Working knowledge of AI tools (e.g., ChatGPT, Claude, Copilot, or similar) and a clear interest in applying AI to improve analytical workflows, reporting, and decision support.
• Demonstrated care for data integrity and ability to handle sensitive information with discretion.
• Strong oral and written communication skills, with the ability to translate analysis into clear takeaways for both technical and non-technical audiences.
• Curiosity, intellectual rigor, and a self-starter mindset — comfortable navigating ambiguity and asking questions in a global, matrixed environment.

Preferred Qualifications

• Degree in Finance, Accounting, Economics, Statistics, Business Analytics, Workforce Management, Industrial Engineering, Computer Science, or a related quantitative field.
• Coursework, internship, or project experience involving budgeting, forecasting, cost analysis, or operations.
• Exposure to SQL, Python, BI tools (Tableau, Power BI, Looker), or Data Visualization in general.
• Hands-on experience with AI concepts, prompt engineering, or building automations using AI tools and APIs: OpenClaw, Cursor, Claude Code, Codex, etc.
• Vibe-coding experience
• Interest in or exposure to Trust \& Safety, content moderation, or large-scale operations.
• Experience collaborating across cultures, time zones, or in cross-functional teams.

Job Information

Trust \& Safety

Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.

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TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

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We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

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About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

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Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

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We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

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Diversity \& Inclusion

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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.