Billing & NCS Administrator

Club Spraoi School Age Childcare Services

Pay: €15.00–€16.00 per hour, depending on experience
Hours: Approximately 30 hours per week
Schedule: Monday to Friday, with hours worked between 9:00am and 5:30pm
Location: Remote
Contract: Fixed-term (6 months)

About the Role

Club Spraoi School Age Childcare Services is looking for an organised and reliable Billing \& NCS Administration Assistant to join our administration team.

The successful candidate will work alongside our existing Billing \& NCS Administrator, providing support with parent billing, childcare bookings and administration of the National Childcare Scheme (NCS).

This is a fully remote administrative position. Previous experience with the National Childcare Scheme or Early Years Hive would be a strong advantage; however, it is not essential, and training will be provided to the right candidate.

Key Responsibilities

Billing \& Parent Accounts

• Assisting with the preparation and processing of parent invoices
• Maintaining accurate parent account and billing information
• Responding to parent queries relating to invoices, bookings and NCS subsidies
• Assisting with billing queries and account adjustments where required

National Childcare Scheme (NCS)

• Processing and managing NCS claims through the Early Years Hive
• Adding new NCS claims and updating existing claims
• Monitoring NCS information and ensuring claims and records are kept accurate and up to date
• Assisting parents with NCS-related queries
• Supporting the administration of NCS across Club Spraoi services

Bookings \& Administration

• Creating childcare bookings for parents
• Processing booking changes and cancellations
• Updating booking and account information accurately on our childcare management system
• Maintaining accurate administrative records
• Providing general administrative support to the Billing \& NCS function as required

What We Are Looking For

• Previous administration experience
• Excellent organisational and time-management skills
• Excellent attention to detail and a high level of accuracy
• Strong computer skills and confidence learning new online systems
• Working knowledge of Microsoft Office
• Good numerical skills and confidence working with invoices and account information
• Excellent written and verbal communication skills
• Ability to work independently and use initiative
• Professional, approachable and reliable
• Strong understanding of confidentiality and the importance of handling personal and financial information appropriately

Previous experience with any of the following would be particularly desirable:

• National Childcare Scheme (NCS)
• Early Years Hive
• Childcare management or booking systems
• Billing, invoicing or accounts administration
• Administration within the Irish childcare sector

Experience within the childcare sector is desirable but not essential. We are primarily looking for someone with strong administrative skills who is accurate, organised and confident working with systems and figures.

Hours \& Contract

This is an initial 6-month fixed-term position, with approximately 30 hours per week available.

Hours will be worked Monday to Friday and scheduled between 9:00am and 5:30pm. The position is fully remote.

There is a strong possibility of the position being extended beyond the initial six-month contract. The longer-term hours and requirements of the role will be reviewed towards the end of the fixed term, based on the ongoing needs of the business.

Pay

€15.00–€16.00 per hour, depending on experience.

Candidates with relevant NCS, Early Years Hive, billing or accounts administration experience may be considered towards the higher end of the range.

Benefits

• Work from home
• Monday-to-Friday working
• Flexible working hours within the 9:00am–5:30pm working day
• Training provided
• Support from an experienced Billing \& NCS Administrator

Application

Please apply with your CV and a short cover note outlining your relevant administrative experience.

If you have previous experience with the National Childcare Scheme, Early Years Hive, childcare management systems, invoicing or billing, please include details of this experience in your application.

Pay: €15.00-€16.00 per hour

Expected hours: 30.0 per week

Benefits:

• Employee assistance program
• Work from home

Work Location: Remote