Barista

As a Rosso Barista, you will be responsible for creating a positive experience for our customers by providing legendary client service, amazing beverages and outstanding food; while maintaining a clean and comfortable store environment.

Key Job Functions

• Reports directly to Store Manager, Assistant Manager or Shift

Barista Duties

• Maintains Rosso standards in customer service, quality control, food safety, and store cleanliness.
• Customer comes first attitude – delivering legendary client service every time.
• Provides the highest quality beverages, service and food consistently for all customers by adhering to all recipe and presentation standards.

Responsibilities

• Acting with integrity, honesty and knowledge that promote the culture, values and mission of Rosso
• Maintaining a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the team
• Anticipating customer and store needs by constantly evaluating environment and customers for cues
• Communicating information to Manager so that the team can respond as necessary
• Contributing to positive team environment

Requirements

• Must have a passion for coffee
• Willing to work flexible hours
• Previous customer service experience preferred

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