Job Summary
Ruby Cocoa is looking for a passionate, friendly, and hardworking Barista & Cashier to join our team. The successful candidate will prepare high-quality coffee and beverages, provide excellent customer service, handle cashier responsibilities, and help maintain a clean and organized café environment.
Key Responsibilities
- Prepare and serve high-quality coffee, matcha, and other beverages according standards.
- Welcome customers warmly and provide excellent customer service.
- Take customer orders accurately and recommend menu items (upselling).
- Operate the POS system and process cash, card, and digital payments.
- Handle opening and closing cashier procedures.
- Serve chocolates, desserts, cakes, pastries, and light snacks.
- Maintain cleanliness of the coffee station, equipment, counters, and customer area.
- Restock ingredients, cups, packaging, and supplies throughout the day.
- Monitor product quality and report low stock or equipment issues.
- Follow food safety, hygiene, and sanitation standards at all times.
- Work closely with the kitchen and chocolate production team to ensure smooth daily operations.
- Assist with preparing takeaway and delivery orders.
- Maintain a professional appearance and positive attitude throughout the shift.
Coffee & Beverage Skills (Required)
The candidate must be able to prepare the following beverages to a high standard:
- Espresso
- Americano
- Cappuccino
- Latte
- Flat White
- Cortado
- Macchiato
- Mocha
- Spanish Latte
- V60 Pour Over
- Cold Brew
- Matcha (Hot & Iced)
- Matcha Latte
- Filter Coffee
- Iced Coffee Beverages
- Other specialty coffee and café beverages as required.
The candidate should also be able to:
- Adjust grinder settings and calibrate espresso extraction.
- Steam and texture milk correctly.
- Perform basic latte art.
- Maintain and clean the espresso machine and grinder.
- Follow drink recipes to ensure consistency and quality.
Requirements
- Minimum 2 years of experience as a Barista.
- Previous cashier experience is preferred.
- Experience using a POS system.
- Strong customer service and communication skills.
- Ability to work efficiently in a fast-paced environment.
- Basic English is required (Arabic is an advantage).
- Honest, punctual, reliable, and well-groomed.
- Flexible to work weekends, holidays, and rotating shifts.
Skills
- Coffee preparation
- Matcha preparation
- Cash handling
- POS operation
- Customer service
- Upselling and sales
- Time management
- Teamwork
- Attention to detail
- Food safety and hygiene
Pay: KD150.000 - KD200.000 per month
Work Location: In person