About the role
Automotive Counter Clerk / Admin position in a car workshop environment. You will be the point of contact for customers at the workshop counter, handling inquiries and coordinating vehicle service and repair operations.
Key responsibilities
- Attend to customers at the workshop counter and provide friendly, professional service.
- Handle customer enquiries through walk-ins, phone calls and WhatsApp.
- Prepare quotations, purchase orders, invoices, receipts and payment records.
- Create and update customer and vehicle records.
- Prepare job orders and coordinate with supervisor \& mechanics on vehicle service and repairs.
- Coordinate with suppliers and assist with parts ordering when required.
- Follow up with customers regarding quotations, repair approvals and vehicle collection.
- Handle customer payments accurately.
- Assist with basic marketing promotional activities.
- Monitor parts, consumables and basic inventory records.
- Perform general administrative and data-entry duties.
About you
- Minimum SPM / equivalent, no experience required.
- Automotive workshop or service centre experience is an advantage
- Administrative, customer service or retail experience is welcome
- Basic computer skills, good communication, teamwork and customer service skills
- Able to communicate in English and Bahasa Malaysia.
- Able to work Mon – Sat \| 8:30 AM – 6:00 PM. Sunday off.
- Responsible, organized, detail-oriented and able to multitask
- Willing to learn basic automotive terminology and workshop procedures
Benefits
- Salary: RM 2000-3500 /month based on relevant experience
- EPF, SOCSO \& EIS
- Training provided
- Career development opportunities
- Friendly and team-oriented working environment
Pay: RM2,000.00 - RM3,500.00 per month
Work Location: In person
Arabic
Chinese
French
Russian
Spanish