Assistant Manager

Ahmed Saif Adam Trading is an automotive service provider in Muscat, specialising in mechanical repairs, custom wheel tuning, and high-volume tire and battery retail [Ghala Sanaya Branch, Al Seeb, Muscat, OmanWheels]. We are seeking a highly motivated, organized, and hands-on Assistant Manager to support our General Manager in driving daily operations, optimising workshop workflow, and delivering outstanding customer service.The ideal candidate will have strong communication skills, a background in retail or automotive service operations, and the ability to effectively manage both frontline technical staff and consumer relations in a fast-paced environment.

Key Roles \& Responsibilities1. Daily Operations \& Workshop Coordination

• Optimize workshop workflow to maximize service bay efficiency and reduce customer wait times.
• Coordinate activities between our mechanical repair, custom tuning, and tire service segments [Ghala Sanaya Branch, OmanWheels].
• Oversee the opening and closing procedures of the branch facility, ensuring total operational readiness.
• Ensure strict adherence to municipal health, safety, and workplace cleanliness regulations.

2. Inventory \& Supply Chain Management

• Monitor, track, and manage stock levels for fast-moving automotive parts, tires, and car batteries [Ghala Sanaya Branch, Al Seeb, Muscat, OmanWheels].
• Coordinate with local Muscat distributors and vendors to ensure timely parts delivery.
• Minimize stock shrinkage, discrepancies, and material waste through regular physical stock audits.

3. Team Leadership \& Supervision

• Supervise, mentor, and motivate a multicultural team of automotive technicians, mechanics, and sales staff.
• Manage employee schedules, shift rotations, attendance, and leave requests.
• Assist in onboarding and providing operational training to new hires or student placement interns.

4. Customer Service \& Sales Support

• Greet customers, manage service bookings, and handle walk-in inquiries.
• Resolve customer complaints or technical disputes professionally and efficiently.
• Assist in cross-selling premium products, customized tuning solutions, and maintenance packages to boost daily revenue.

5. Administration \& Financial Reporting

• Manage daily cash drawers, process point-of-sale (POS) invoices, and ensure accurate banking compliance.
• Maintain accurate digital records of customer vehicles, diagnostics, and service histories.
• Prepare weekly operational and sales performance reports for upper management review.

Pay: From RO200.000 per month

Work Location: In person