Administrative Support Officer, Clinical Trial Unit

Company Description

Every institution values excellence. What matters most is why.
Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them.

Why? Griffith brings together exceptional minds like yours from across the globe and from all walks of life. Here, we do incredible work, questioning and challenging, always in the pursuit of excellence.

Griffith’s Clinical Trial Unit is a Core research Facility to the University that provides state of the art facilities for clinical trials. We support university researchers and academics in conducting their trials, but also provide professional clinical trial services to commercial clients such as the pharma and biosciences industry.

Job Description

As the Administrative Support Officer, you will support CTU management and staff by providing reception duties, as well as administrative and operational assistance for the day-to-day running of the unit.

Key responsibilities will include:

• Respond to/refer general enquiries and undertake daily reception duties including check in for visitors and trial participants.
• Manage generic email accounts and calendars; assist with onboarding of staff, organisation of events, activities and mail-outs.
• Manage diary, travel and accommodation bookings, participant sustenance, liaise with other areas within the University, and provide administrative support to staff, management, selection panels and committees as needed.
• Provide general administrative support, including ordering stationery, catering and routine procurement, room bookings, facilities and IT requests, laundry and waste collection, and visitor parking.
• Assist in managing the flow of information, establishing and maintaining administrative systems, including spreadsheets, information systems, registers, online booking systems, procedures and databases.

About you
To be successful in this position, you will hold relevant tertiary qualifications and subsequent practical experience in clinical trials or health and medical research, or an equivalent combination of relevant skills, knowledge and experience.

In addition to the above, you will demonstrate:

• Strong organisational skills, with the ability to effectively prioritise and manage multiple tasks.
• Excellent communication skills, with experience in building and maintaining relationships including.
• Strong computer skills with and experience in procurement and financial transactions.
• An understanding of the clinical sector and associated confidentiality.

What we can offer
This is a part time (40% FTE), fixed term (6 months) position based primarily at Griffith University’s Gold Coast location. This is an initial 6-month position with a potential for extension.

As Griffith is a multi-campus University you may be required to work across other campus locations. Griffith University’s campuses are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples.

Salary Range
The part-time base salary at 40% FTE (HEW Level 4), the salary range is $30,450 - $32,128 per annum, plus 17% employer superannuation. The total 0.4 FTE package is in the range $35,627 - $37,590 per annum.

Additional Information

Why Griffith?
As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture. We offer:

• Salary packaging options and corporate health discounts
• Wide range of Learning and Development opportunities
• Support with future learning opportunities through our educational staff assistance scheme

How to apply
At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Our University is committed to fostering a safe, respectful and inclusive community for all. In alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025), Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy.

Please submit your application online and ensure it includes the following:

• A covering letter outlining your suitability for the role (please refer to the About You section above and the position description)
• Current curriculum vitae/resume including full contact details

Applicants must have unrestricted working rights. VISA sponsorship is not available for this position.

For further information about this role, please contact Professor Evelin Tiralongo - Director, Clinical Trial Unit on [email protected].

For further application and recruitment advice, please contact Jinita Dhall, Talent Acquisition Partner on [email protected].

Closing date: Monday, 13 July 2026 at 11:59pm AEST. All applications must be submitted online. Please allow at least 1 – 2 weeks from the closing date to expect an application update.