Administration Officer - Department of Adolescent and Young Adult Medicine

Western Sydney Local Health DistrictReference number REQ661212Occupation Administration and ClericalWork type Part-TimeLocation Sydney - Greater WestSalary Information $75176.8 - $76897.65Closing date 23 July 2026 at 11:59pm

• Join a specialist team supporting young people’s healthcare.
• Diverse administration role with autonomy and variety.
• Be the central link between clinicians, patients and stakeholders.

Manage priorities, coordinate clinical administration and build strong service support within a leading Adolescent \& Young Adult Medicine team. Employment Type: Temporary Part Time up to 31 December 2026

Position Classification: Administration Officer Level 4

Remuneration: $39.43 - $40.33 per hour + Super

Hours Per Week: 32

Location: Westmead Hospital Where you'll be working

Join the Department of Adolescent and Young Adult Medicine (AYAM) at Westmead Hospital. Our department is one of only two specialist services in Australia focused on delivering developmentally appropriate healthcare to young people aged 15–25 years. We are a specialist service dedicated to supporting the health and wellbeing of adolescents and young adults. The department provides comprehensive care through an outpatient clinic, specialist consultation and liaison services for inpatient teams, and dedicated inpatient admissions. It is actively working to strengthen collaborations with hospitals across the district and enhance partnerships with community youth health services throughout Western Sydney to support coordinated, youth-centred care. Working alongside experienced clinicians and healthcare professionals, you will play a vital role in ensuring the smooth operation of a busy and highly regarded department.* Work within a respected specialist service at Westmead Hospital. * Collaborate with multidisciplinary clinicians and healthcare leaders. * Support meaningful healthcare outcomes for adolescents and young adults. * Enjoy a dynamic, team-focused and supportive workplace culture. * Contribute to a service committed to excellence, innovation and patient care.

What you'll be doing As the Administration Officer, you will provide high-quality administrative and operational support to the AYAM Department, ensuring the efficient delivery of services and a positive experience for patients, staff and stakeholders. This is a varied and fast-paced role that requires exceptional organisation, attention to detail and the ability to manage competing priorities. In this role you will be required to:* Coordinate administration functions including diary management, travel, payroll processing, procurement, invoicing and billing activities. * Deliver professional reception and enquiry management services, appropriately triaging and escalating urgent patient-related matters. * Prepare reports, correspondence, meeting documentation and minutes using NSW Health systems and corporate platforms. * Support the Head of Department and broader team by managing workflows, schedules and key administrative priorities. * Liaise with internal and external stakeholders while ensuring accurate records management and efficient departmental operations.

Why you'll thrive in this roleYou are a highly organised administration professional who enjoys working in a busy environment and excels at managing multiple priorities. You can confidently communicate with a wide range of stakeholders, exercise sound judgement and maintain professionalism when handling sensitive or urgent matters.Your ability to anticipate needs, coordinate competing tasks and deliver exceptional customer service will make you a valued member of the AYAM team. Join us Apply today and contribute to a healthier future for our communities. Together, we are delivering truly exceptional care, healthier lives and stronger communities. How to Apply

Apply online by submitting your resume, and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date. Selection Criteria:* Relevant qualifications in office support/administration and/or solid experience in providing administrative support, preferably within a healthcare setting. * Excellent written and verbal communication skills. * Demonstrated ability to work independently as well as working with a multi-functional team. * Proven high level organisational skills including the ability to problem solve, prioritise workload, multi-task and meet deadlines. * Demonstrated ability to identify issues of relevance, sensitivity, and confidentiality, to interpret complex information and advice and use discretion in knowing when to escalate matters of importance and/or urgency. * Demonstrated experience in using a variety of software systems, including but not limited to the Microsoft Office suite, as well as relevant database and record management systems experience. * Demonstrated experience in working with clients in highly pressurised environments, preferably within a health setting.

Requisition ID: REQ661212

Applications Close: 23rd July 2026 Need more information?* Discover more about the application process. * Review the detailed Position Description for insights into role requirements and criteria. * Explore the selection process, employment checks, outcomes and notifications. * For role related queries or questions contact Jonathan Chandran [email protected]

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit: https://www.steppingup.health.nsw.gov.au/ Aboriginal and/or Torres Strait Islander people are encouraged to apply. Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability. Please note: In accordance with NSW Health policy, priority will be given to Australian citizens and permanent residents. A person who is not an Australian citizen or permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa or the advertised position.

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