Admin Coordinator

Job Summary:

The Logistics Coordinator is responsible for managing and executing high-volume daily logistics operations for our customer, ensuring that inbound and outbound orders are processed accurately, delivered on time, and recorded properly. The role requires strict adherence to daily cut-offs, strong coordination with customers, transporters, and internal teams, and the ability to thrive in a fast-paced, high-volume environment.

Key Responsibilities:

1. Daily High-Volume Operations:

• Handle daily outbound order processing for 60–200 orders per day, ensuring all orders are completed accurately and on time.
• Meet the daily order cut-off at 15:30 and prepare pick lists for the next-day delivery.
• Send daily delivery summaries to the transport team to facilitate next-day delivery planning.
• Track and update order statuses, including cancellations, failed deliveries, and returned RMAs in trackers.

2. Customer \& Transporter Coordination:

• Serve as the main point of contact for customer inquiries via Teams and email, including Customer Service (Station in Philippines \& Malaysia), warehouse, and supply chain teams.
• Liaise with transporters regarding queries, including point-of-contact availability and contact numbers.
• Coordinate with internal operations teams to pass down pick lists, delivery summaries, and operational updates promptly.

3. Inbound \& Outbound Order Processing:

• Process outbound orders in the in-house WMS and customer SAP system accurately.
• Process inbound orders in the in-house WMS and maintain accurate inbound trackers.
• Prepare and manage pick lists, delivery schedules, and inventory movement records daily.

4. Inventory \& Stock Management:

• Support and conduct cycle counts and stock-taking activities to maintain accurate inventory records.
• Check warehouse stock levels and ensure discrepancies are reported and resolved promptly.
• Update inventory systems and trackers with adjustments, stock movements, and returns.

5. Ad-hoc Administrative Support:

• File and maintain logistics documentation for audit and operational reference.
• Scan and upload Proof of Delivery (POD) into the customer shared drive accurately and timely.
• Assist with other operational or administrative tasks as needed to support the team.

6. Reporting \& Documentation:

• Maintain up-to-date records of all logistics activities.
• Generate daily, weekly, or ad-hoc reports for management and customer reference.
• Ensure all WMS, SAP, and tracker systems reflect current order and inventory statuses.

Requirements:

• 1–3 years of experience in logistics coordination or supply chain operations, preferably in high-volume operations.
• Experience with WMS and SAP systems is preferred.
• Strong organizational and time-management skills to handle strict daily cut-offs and large order volumes.
• Excellent communication and interpersonal skills for liaising with customers, transporters, and internal teams.
• Proficient in Microsoft Office (Excel, Word, Outlook) and collaboration tools (Teams, email).

Key Competencies:

• Strong problem-solving and proactive follow-up skills
• High accuracy and attention to detail in a fast-paced environment
• Ability to multi-task and Team-oriented with excellent collaboration skills
• Flexibility to handle ad-hoc tasks and operational changes

Working Hours:

• Mon-Fri ( 830am to 6pm) , if required overtime, the temp staff needs to support.

Working place:

• 8 Jurong Pier Road, Singapore 619160 (Level 2 office)

Pay: $1,500.00 - $1,700.00 per month

Work Location: In person