Waiter/Waitress

Role Overview As a valued member of our hospitality team at The Chedi Hegra, you'll embark on a rewarding journey as a waiter/waitress, providing impeccable guest service in a dynamic ONSITE environment. You will deliver memorable dining experiences to our guests while upholding the luxury standards of our renowned establishment. Responsibilities * Welcome guests warmly and guide them to their tables. * Present menus, answer questions on menu items, and recommend signature dishes and beverages. * Take accurate food and beverage orders and communicate them to the kitchen and bar efficiently. * Serve orders promptly, ensuring proper presentation and guest satisfaction. * Attend to guest needs with courtesy, paying attention to detail throughout their visit. * Handle billing processes accurately and assist with guest payments. * Collaborate with team members to maintain cleanliness, organization, and a welcoming atmosphere. * Comply with food safety and hygiene standards at all times. Must have requirements * Proven experience as a waiter/waitress or in a similar guest service role in a high-end or luxury hotel/restaurant. * Exceptional communication and interpersonal skills. * Professional appearance and positive attitude. * Ability to multitask and work under pressure in a fast-paced environment. * Strong command of English (spoken and written); additional languages are a plus. * Flexibility to work various shifts, including weekends and holidays. Nice to have requirements * Previous experience in a luxury or five-star hospitality setting. * Knowledge of local cuisine and beverages. * Additional language proficiency relevant to international guests. * Barista and basic mixology skills. Perks and Benefits * Competitive salary and benefits. * Opportunities for professional growth within a prestigious hospitality brand. * Staff meals and uniform provided. * Career growth and training opportunities.