UI/UX Designer

**Completion of all pre-screening questions is required for consideration in the selection process**

Job Title: UI/UX Designer

FLSA status: Regular Full-Time Remote (US-Based)

Reports to: UX Manager

About TrueLearn

TrueLearn is an educational software company, headquartered in Charlotte, NC, dedicated to empowering medical institutions and individual learners to maximize performance on high-stakes licensure exams through a suite of innovative learning tools. TrueLearn has prepared over 70,000 healthcare professionals in their quest to achieve board certification and works closely with hundreds of medical and health science institutions and residency programs throughout the United States. The company is rapidly growing and continues to innovate its technology platform and portfolio. We seek to be data-driven and customer-focused in all that we do. Our culture is built around authenticity, empowerment, and a shared mission to relentlessly advocate for our learners. Strong core values help ensure that as we grow, we remain aligned around how we create value, how we work together, and the impact we want to have on healthcare professionals and patient care. These values are actionable, timeless, and durable - guiding decisions, priorities, and tradeoffs as we scale.

Position Summary

The UI/UX Designer plays a crucial role in creating intuitive, visually appealing, and user-friendly digital products and interfaces. This role involves a combination of design and user research skills to ensure that products meet the needs and expectations of users while aligning with the business objectives of the company. UI/UX Designers work closely with cross-functional teams, including product managers, developers, and stakeholders, to deliver exceptional user interfaces and experiences.

Key Responsibilities

• Create user-centered designs by considering market \& competitive analysis, customer feedback, and usability findings.
• Lead and define specifications for our products user interface and experience, ensuring that content and functionality are logically organized and intuitive for our users.
• Conduct concept and usability testing; gather and evaluate user feedback.
• Develop wireframes and prototypes that outline the layout and functionality of digital interfaces, allowing for early testing, feedback and refinement of solutions.
• Collaborate with product, editorial, marketing, and engineering in an agile process.
• Ensure that digital products are accessible to all users, including those with disabilities, by adhering to accessibility standards and guidelines.
• Design interfaces that are responsive and adaptable to different screen sizes and devices.
• Keep up to date on industry trends, establish and advocate for UX/UI best practices, guidelines and standards, and emerging technologies; contribute to improvements in design systems, process, and workflow.
• Collaborate with other designers to maintain design consistency and coherence across the product as appropriate.
• Support development, QA, and launch of products and feature iterations.

Requirements

• 3-5 years experience as a UX/UI Designer for mobile and web platforms.
• A strong online portfolio showcasing a range of UI/UX design projects.
• Experiencing designing for complex content structures, ideally focusing on multiple connected products.
• Experience researching and creating content discovery systems. Knowledge of user research methodologies and usability principles with experience conducting user testing.
• Ability to understand and visualize complex user flows, interactions, and technical information.
• Knowledge of WCAG 2.1+ standards.
• Proficiency with Figma preferred.
• Previous experience working in an Agile environment.
• Excellent time management, communication skills (written and verbal), and team collaboration skills.
• Self-organized, detail-oriented, and self-motivated.
• Passion for identifying and solving real user problems.

Equal Employment Opportunity

TrueLearn is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Application Question(s):

• Do you have an online portfolio showcasing UI/UX design projects? If yes, please share the link.
• Can you describe your experience conducting user research and usability testing? What methodologies have you used?
• Are you familiar with WCAG 2.1+ accessibility standards? Can you share an example of how you've applied them in a past project?
• Do you have experience designing for complex content structures or multiple connected products? Please describe.
• Have you researched or built content discovery systems (e.g., navigation, search, filtering)? Tell us about that experience.

Experience:

• UI/UX Designer for mobile and/or web platforms: 3 years (Required)

Location:

• United States (Required)

Work Location: Remote