Thai Lao Video Remote Interpreter (VRI) Job Title: Thai, Lao Interpreter Location: Remote, work from home in Thailand Job Type: Independent Contractor Position Overview: The Thai, Lao Medical VRI is responsible for handling on demand audio and video calls to serve our limited English proficient (LEP) community and practitioners in a variety of industries such as Healthcare, Government, Community, Education etc. Job Functions * Provide effective video and audio interpreting sessions in a professional manner. * Capture company provided data during interpreting session when required. * Demonstrate the ability to adapt quickly to new and changing technologies. * Adhere to interpreter ethical standards and procedural requirements specific to interpreting context. * Demonstrate commitment to cultural sensitivity and working in a diverse environment. * Respect for and understanding of our Limited English Proficient (LEP) clients, culture, dialect and beliefs and preferences. * Strong aptitude and passion for customer service and interpreting. * Maintain a professional demeanor throughout the video and audio sessions. * Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions. * Render exact and correct concepts and meanings according to interpreter protocol.
Qualifications * Fluent and have strong verbal communication skills in both the source and target language (Thai, Lao to English and vice-a-versa). * Excellent listening, retention, and note-taking skills to maintain a high level of accuracy during interpretation. * Successful completion of a proficiency assessment or have a national certification. * Extensive knowledge of code of ethics and standards of practice (IMIA, NBCMI and NCIHC). * HIPAA compliant work environment and setting. * Must be at least 18 years of age.
Preferred Qualifications * Ability to read and write in the requested languages. * Degree or certifications in interpreting practices. * National Medical Interpreter Certification by CCHI, NBCMI or DSHS. * Accredited Medical Interpreting Training course (i.e.: ALTA, MITS, Bridging the Gap, MiTio, Cross-Cultural training, 40-hour accredited medical courses).
Technical Requirements * High speed internet connection, cable or fiber optic services preferred. * HIPAA compliant workspace, with 4 walls and a door that locks. * Computer must have a direct connection into the modem. * Home office must have a blue or green backdrop. * Workspace must be quiet, distraction free from people, pets or outside noise.