[TH] Employee Benefits Business Development Leader

About Doctor Anywhere

Doctor Anywhere (DA) is a leading omnichannel healthcare platform in Southeast Asia, connecting patients, providers, and corporate clients across Singapore, Malaysia, Thailand, Vietnam, Indonesia, and the Philippines. Our Insurtech business delivers a fully integrated employee benefits (EB) solution — combining plan design, TPA administration, digital health access, and data-driven insights — to help corporate clients manage costs, improve employee health outcomes, and simplify the benefits experience.

We are building a world-class EB sales team to accelerate growth across Malaysia and Thailand. These are not ordinary sales roles — they require the mindset of a senior consultant, the patience of a long-arc relationship builder, and the commercial sharpness of a seasoned account executive.

About the role

You will own the full sales cycle for corporate EB mandates in your market — from initial prospect engagement through proposal, negotiation, close, and renewal. You will be the primary relationship owner across multiple client stakeholders (HR, Finance, CEO, broker) and will act as a trusted advisor throughout — not just at renewal time.

This is a complex, consultative sale. Average cycles run 6–12 months. You will be selling to organizations that already have EB programmes in place and incumbent brokers with relationships. You win by understanding a client's situation more deeply than anyone else and by designing solutions that create genuine value for their employees, their CFO, and their HR team simultaneously.

What You Will Do

New Business Development

• Build and manage a pipeline of mid-market and enterprise corporate prospects (500–5,000 employees)
• Own outreach, discovery, proposal and close — running a disciplined 6–12 month sales process
• Conduct deep-dive needs assessments: understand each prospect's claims history, current plan design, broker relationships, cost pressures, and HR objectives before proposing anything
• Develop compelling, data-driven proposals that address financial, operational, and employee experience dimensions simultaneously
• Navigate multi-stakeholder environments — managing distinct conversations with HR, Finance, C-suite, and brokers concurrently

Account Management \& Renewal

• Drive proactive renewal management — engage 90+ days before renewal with data-led reviews, not just price negotiations
• Conduct quarterly business reviews using DA's utilization dashboards and claims insights to demonstrate value and surface plan optimization opportunities
• Expand relationships within accounts — identifying opportunities to deepen DA's platform penetration
• Maintain high retention: the goal is multi-year partnerships, not one-off policy placements

Broker \& Partner Channel

• Develop and maintain productive relationships with insurance brokers and employee benefits consultants in your market
• Know when to lead a broker-introduced opportunity vs when to follow. Build broker trust by being technically credible and easy to work with
• Co-develop pipeline with key broker partners without becoming dependent on any single channel

Market \& Domain

• Stay current on regulatory changes, insurer pricing dynamics, and market trends affecting EB in your market
• Develop a point of view on self-insured vs insured structures, stop-loss design, plan design optimization, and TPA model trade-offs
• Represent DA credibly at industry events, roundtables, and HR/benefits conferences

About you

Non-Negotiable Traits

These cannot be taught. We will screen hard for all of them.

• Curiosity — genuine interest in understanding each client's specific situation before proposing anything
• Patience — comfortable managing sales cycles of 6–12 months with slow feedback loops
• Win by helping — instinct to create value first, close second. Not the opposite.
• Empathy across multiple stakeholders — able to hold the priorities of HR, Finance, Employees, Brokers, and CEO simultaneously
• Comfort with complexity — energized by the fact that no two client situations are the same
• Integrity — understands that an EB buyer-seller relationship lasts years, and that trust is built or destroyed in small moments

Experience \& Background

• 5–10 years of experience in employee benefits, corporate health insurance, or benefits advisory — either in a brokerage, consultancy, insurer, or TPA
• Demonstrable track record of managing complex, multi-stakeholder sales cycles with deal sizes above MYR 500k / THB 5m in annual premium
• Experience navigating broker channel dynamics — knows how to work with brokers, not just around them
• Exposure to claims analysis, loss ratio interpretation, plan design structuring, and TPA operations

Domain Knowledge (will be tested)

• Can read a claims experience report and narrate insights credibly
• Understands what IBNR, BOR, and loss ratio mean and how they drive renewal pricing
• Familiar with the economics of self-insurance vs insured structures and when each is appropriate
• Understands how insurer, TPA, broker and employer interests align — and where they diverge

Preferred Background

• Benefits consultant or account manager at leading EB brokers
• Corporate account manager in Group/EB division at leading insurers
• Senior account manager or BD lead at a regional TPA
• HR tech / benefits platform sales with genuine EB domain depth

What Success Looks Like

In the first 6 months

• Pipeline of 20+ qualified corporate prospects built and actively progressed
• 2–3 proposals submitted with credible, data-led narrative
• Strong working relationships established with at least 5 key broker partners
• Domain fluency demonstrated — can run a claims review meeting or pitch an optimized plan design confidently

In the first 12 months

• First mandates closed — 3–5 new corporate accounts
• Zero early-stage churn — all accounts actively engaged in QBR cycle
• Broker channel generating warm inbound opportunities, leveraging direct relationships
• Recognized internally as a credible domain authority, not just a salesperson

What Doctor Anywhere Offers

• A genuinely differentiated EB product — integrated digital health platform + TPA + plan design, not just an insurance wrapper
• Regional ambition: this role is part of building DA's EB commercial engine across Southeast Asia
• Competitive base salary + performance-linked variable compensation
• Access to DA's full platform of digital health services — you are selling something you can stand behind
• A team that values consultative relationship-building over volume — you will not be pushed to hit unrealistic short-cycle quotas

About Doctor Anywhere

Doctor Anywhere (DA) is a regional tech-enabled, omnichannel healthcare provider delivering care to 2.5 million users across 6 countries in Southeast Asia. Founded in 2017 with a mission to make healthcare simple, accessible, and efficient for all, DA leverages technology to enable individuals towards preventive, long-term health via holistic offerings including our telehealth app, physical clinics and pharmacies, mental wellness, specialist consults, and also an online health \& wellness marketplace for supplements, healthy snacks, home-based health screening and vaccinations.

DA’s goal is to build a regional digital healthcare ecosystem, advanced by the 3,000 GPs and specialists within our regional network, over 1,500 corporate organisations, and 25 regional insurers we work with. Grounded in our motto “Keep Going, Keep Growing”, our team strives towards excellence, with innovation and collaboration at our core, and values diversity in perspectives brought by every member.Join us in our mission to transform Southeast Asia’s healthcare future!

Not for you? We have other opportunities that may interest you or someone you know. Feel free to visit us at our careers page - https://doctoranywhere.com/job-listing/ for more information.