Territory Manager

As part of the world’s leading provider of cleaning, food safety and health protection products and services, Ecolab’s Global Food Retail division delivers a comprehensive cleaning and food safety program developed specifically for the food retail industry, partnering with our customers to identify food safety risks and help prevent the spread of foodborne illnesses.

Ecolab is seeking a TerritoryManager who will be responsible for a territory of accounts and will perform on-site customer evaluations and training in the area of food safety and brand protection practices. You will examine food safety practices, employee/customer safety, customer service quality and facility cleanliness in a variety of retail food store settings, providing quality evaluation data for comprehensive customized reporting for our customers.

What's in it for You:

• Flexible, independent work environment
• Company car and access to best in class resources, tools, and technology
• Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment
• Comprehensive benefits package starting day one of employment
• The opportunity to carve out a long term, advanced career path within Ecolab
• Service some of NZs largest and well-known clients

What You Will Do:

• Field-based role visiting supermarkets and food retail sites
• Main goal is to improve food safety, cleanliness, and compliance
• Conduct regular site audits (monthly or quarterly)
• Check food safety practices, hygiene, staff safety, and store standards
• Identify risks and areas needing improvement
• Train and coach store staff on food safety and best practices
• Provide clear, practical guidance to improve compliance
• Build strong relationships with customers
• Act as a trusted advisor to store managers
• Share audit results and recommend improvements
• Work with internal account management teams to solve customer issues
• Write reports after each visit and update customer records
• Manage your own schedule and plan daily travel routes
• Maintain and install cleaning and sanitation equipment where needed
• Role requires strong communication, relationship-building, and coaching skills
• Independent role with a mix of auditing, training, and customer service duties
• Overnight travel as required (Usually 5 nights per month)
• Servicing clients across the Bay of Plenty, Hamilton and surrounds

Minimum Qualifications:

• 2+ years experience in food service, grocery, or hospitality
• Food safety experience is required

Preferred Qualifications:

• Supervisory experience is highly regarded
• Excellent interpersonal and communication (written and verbal) skills
• Ability to interact effectively with others, including senior level customers, including the ability to teach, coach and provide guidance and constructive feedback with tact and diplomacy
• Strong relationship management

About Ecolab Food Retail Services:

Join a team of experts that provides 23.2 million food safety and compliance observations annually through audits and training. Ecolab’s Food Retail Services division specializes in solutions and expertise that help improve food safety compliance and deliver profitable growth to grocery stores, convenience stores and supermarkets. We serve as an extension of our customers’ food safety teams throughout the world, protecting their brand reputation.

How to apply:

Click APPLY to submit your application.

The preferred applicant will be subject to employment screening by Ecolab or by their external third-party provider.

Get social with us:

If you would like to find out more about us, visit https://en-au.ecolab.com/

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Our Commitment to a Culture of Inclusion \& Belonging

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.