Telesales Executive

Responsibilities:

• Lead Generation \& Outbound Calls:Identify and contact potential customers through outbound calls to promote products or services.
• Product Presentation:Effectively present, explain, and demonstrate products or services to prospective clients, highlighting benefits and special offers.
• Customer Engagement:Build rapport, understand customer needs, answer questions, and handle objections to close sales.
• Sales \& Revenue Generation:Drive company revenue by converting leads into sales, achieving monthly sales targets, and encouraging repeat business.
• Customer Relationship Management:Maintain and nurture customer accounts, follow up on leads, and handle grievances to ensure customer satisfaction and retention.
• Record Keeping:Maintain accurate customer records, update databases with sales and customer information, and keep records of calls and sales activities.

Skills \& Qualifications

• Communication:Excellent verbal communication and active listening skills are essential to persuade customers.
• Persuasion \& Negotiation:The ability to effectively negotiate, influence, and build persuasive arguments is crucial for closing sales.
• Product Knowledge:A deep understanding of the products or services being sold is necessary to effectively answer customer questions and provide recommendations.
• Resilience:The ability to handle rejection and stress is important in a role that involves soliciting customers.
• Organizational Skills:Effective time management and organizational abilities are needed to manage leads and maintain customer records.
• Technical Skills:Proficiency with relevant computer software and databases is required for managing customer information.
• Interpersonal Skills:Strong interpersonal skills are vital for building and maintaining positive customer relationships.

Career PathTelesales is often an entry-level position in sales, providing valuable experience in sales techniques and customer engagement. Successful telesales executives can progress to roles such as Sales Executive, Senior Sales Executive, or Sales Manager.

Pay: AED2,000.00 - AED5,000.00 per month

Work Location: In person