Technical Writer

Description

Infor is looking for a Technical Writer / Information Developer to join a global documentation team responsible for delivering high-quality product content for enterprise software solutions. The role focuses on creating structured, user-focused documentation that supports end-users, administrators, and developers in understanding and effectively using Infor applications.

You will work in a collaborative, international environment, partnering closely with development teams, subject matter experts, and other documentation specialists to produce clear, accurate, and scalable content aligned with product development.### A Typical Day in the Life Includes:

• Producing accurate, high-quality documentation aligned with project timelines and standards.
• Researching, analyzing, and interpreting technical and business requirements.
• Working directly with applications to understand functionality and user needs.
• Collaborating with developers, product teams, and SMEs to gather and validate content.
• Creating and maintaining documentation such as user guides, configuration content, and contextual help.
• Following structured authoring practices and established editorial standards.
• Ensuring content is clear, concise, and avoids redundancy.
• Participating in the full documentation lifecycle (drafting, review, editing, publishing).
• Managing multiple tasks and priorities aligned with development timelines.

Basic Qualifications:

• Experience in technical writing, information development, or a related field.
• Strong written communication skills with attention to detail.
• Ability to translate complex technical concepts into clear documentation.
• Experience working with or willingness to learn structured authoring tools (e.g., DITA/XML, CMS).
• Ability to collaborate effectively with technical and non-technical stakeholders.

Preferred Qualifications:

• Experience with CCMS tools (e.g., Ixiasoft or similar).
• Experience working in Agile software development environments.
• Background in enterprise software or SaaS environments.
• Familiarity with structured content approaches (e.g., topic-based writing / DITA).

About Infor

About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit www.infor.com About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit www.infor.com

Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship \& compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.

We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.

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