Have an excellent knowledge about all operational requirements
Ensure to achieve sales and profit targets set by the company
Manage the day-to-day activities of the store
Ensure all staff is following standard operating procedures
Generate daily sales report and report it to the manager.
Follow daily and weekly sales trends closely
Present analysis of monthly sales report at monthly management meeting
Communicate for the re-order of products and ensure all items are well stocked
Ensure the long-term health and profitability of the store
Resolving customer complaints regarding food quality and customer service.
Suggesting new menu items based on customers’ preferences and feedback.
Able to oversee the maintenance and repair of store equipment.
Build brand recognition and awareness through marketing campaign and in-store promotions
Candidate Requirement:
Fluent in English (writing & verbal communications)
Experience in customer service
Coffee shop & restaurant management experience
Job Types: Full-time, Permanent
Application Question(s):