Coronation Road

• Competitive
• Coronation Road, United Kingdom
• Full Time
• Head-Office

We’re looking for a strategic, commercially minded Social Media \& Influencer Manager to join our Customer team and help shape the next chapter of how The Perfume Shop shows up across social, influencer and creator communities.

This is an exciting opportunity to lead a talented team and put people development at the heart of your role. You’ll create an environment where people can bring ideas, grow their expertise and do brilliant work together, while setting a clear direction for our social and influencer channels.

Working closely with the Senior Brand Activation Manager and teams across the business, you’ll have the opportunity to challenge what’s possible, explore emerging platforms and creator trends, and build a modern, social-first approach that grows our audiences, strengthens brand connection and delivers commercial impact.

WHAT YOU’LL DO

• Lead, coach and develop your team, setting a clear direction while supporting people to grow their skills, confidence and careers. You’ll create a collaborative environment where great ideas are encouraged and everyone understands the part they play.

• Own and evolve our social media, influencer and creator-community strategy, turning our brand priorities into engaging plans that grow our audiences, build advocacy and deliver commercial results.

• Put The Perfume Shop at the heart of the conversation, developing creative opportunities with brands, influencers and creators, from exciting launches and events to partnerships and standout social moments.

• Be our go-to expert for social media, influencer marketing and creator partnerships, inspiring social-first thinking and bringing fresh ideas, trends and opportunities into the wider business.

• Lead planning across campaigns, launches and key trading moments, bringing Brand, PR, Online and Commercial teams together to create joined-up activity with real impact.

• Use data and insight to understand what our audiences love and where we can go next, exploring opportunities across social commerce, creator culture, AI, emerging platforms and content innovation.

WHAT YOU’LL BRING

• Strong experience across social media and influencer marketing, ideally gained within retail, beauty, consumer brands or a similar environment.

• A genuine passion for leading and developing people, with experience coaching teams, building capability and helping people perform at their best.

• Experience creating strategy across multiple social and influencer channels, with the judgement to balance longer-term ambitions with brilliant day-to-day delivery.

• Great relationship-building and influencing skills, with the ability to bring colleagues, agencies, brands, influencers and creators together around a shared vision.

• Commercial awareness and the ability to use performance data, customer insight and ROI to make decisions and continually improve your approach.

• A real curiosity for social media, creators, culture and what’s coming next, combined with a customer-first mindset and the ambition to keep evolving what great looks like.

WHAT YOU’LL GAIN

• 25 days holiday plus bank holidays.

• Discretionary Bonus – We love to share our success with you!

• Access to Stream, to support your financial wellbeing needs, giving you more control and flexibility with your pay.

• Hybrid Working! 3 days office and 2 days off-site.

• Access to our TPS Perks which offers you a variety of saving and discount options.

• Buy \& Sell Holiday scheme and Life Assurance.

• 20% staff discount, as well as discounts at Superdrug and Three Mobile.

• Round the clock support from our partnership with RetailTrust.

• Cycle to work scheme for those who don’t mind riding up the hills of High Wycombe.

“We’re a sociable bunch of down-to-earth people, who enjoy our work and each other’s company”

Agencies: We are not accepting speculative CV’s or profiles and kindly request that you refrain from contacting us.

The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.