OVERALL JOB PURPOSE
- Manage the F\&B operations
DUTIES \& RESPONSIBILITIES
- Manage everyday operations, accounting and financial matters of F\&B stalls.
- Supervise employee activities to conform to established standards and policies.
- Identify and rectify operational and employee issues.
- Coordinate with finance teams to ensure compliance with established procedures.
- Train and guide staffs in their job duties.
- Ensure employees follow operational practices, hygiene rules, and quality standards.
- Develop and implement training programs for employees.
- Manage F\&B store operations to ensure excellent service in economic and profitable manner.
- Respond quickly to customer complaints to ensure high quality customer service and satisfaction.
- Assist in ordering and stocking F\&B products;
- Plan schedule for staffs (3 stalls) according to business needs.
- Submitting Monthly Sales Reports to F\&B Manager.
- Conduct Monthly Stock Take.
- Conduct regular checks on maintenances for F\&B equipment.
- Assist in operations of PSD or F\&B events assigned by F\&B Manager.
- Any other duties as assigned by superior.
QUALIFICATIONS, KNOWLEDGE \& EXPERIENCE
- Min Diploma holder, any field.
- Minimum 5 years of relevant experience in the F\&B/ hospitality/ Tourism industry.
- Confident and well-groomed.
- With experience to lead, train and motivate team members.
- Able to multi-task and work independently.
- Must be able to work nights, on weekends \& Public Holidays.
- Proficient in MS office.
Important Notes
By submitting your Curriculum Vitae (CV)/Resume, you agree to your data being used in conjunction with recruitment and employment purposes.
In order to maximize your opportunities to work with us, you are encouraged to keep the information provided accurate, complete and up-to-date.
IMPORTANT:
We do not collect any of the following:
- NRIC/FIN or any national identifiers
- Photo
- Date of birth
- Age
- Spouse/Family Information
Please do NOT include these in your CV/Resume and we reserve the right to reject any application that contains the above.