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Service Analyst - Turkey

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$  Full time on site
Service Analyst - Turkey
Job Description

Key Responsibilities

  • Manage and respond to technical support tickets (SLA, follow-up, prioritization)
  • Collect and consolidate data for the KPI dashboard (ticket time, NPS, Installation Check-list, Spare parts revenue, and warranty claim)
  • Assist in preparing monthly/weekly reports and management presentations
  • Contribute to continuous improvement initiatives focused on cost reduction, stock optimization, and operational efficiency
  • Support spare parts and warranty orders

Required Qualifications

  • Previous experience in administrative roles, customer service, or technical support
  • Experience with dental chairs and CBCT/OPG
  • Strong organization, attention to detail, and communication skills
  • Intermediate skills on Microsoft Office
  • Fluent in English

Desirable Qualifications

  • Familiarity with CRM/ERP Systems (Salesforce, Zoho, SAP, Odoo, etc)
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Job Overview
  • Job Id: JOB038583
  • Published: Jul 29, 2026
  • Vacancy: N/A
  • Status: Full time on site
  • Experience: 2 to 3 year(s)
  • Location: TR
  • Salary: $ 
  • Deadline: N/A

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