Clearance Level

Top Secret SCI + Polygraph

Category

IT Infrastructure and Operations

Location

Alice Springs, Australia

(Onsite Workplace)

Key Skills For Success

Active Directory (AD)

Linux

Microsoft Windows

Operating Systems (OS)

REQ#:RQ222585

Public Trust:None

Requisition Type:Regular

Your Impact

Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.

Job Description

General Dynamics Information Technology (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator experience to join our team in support of a Federal Intelligence Agency contract. Primary responsibilities include providing Tier 2 support of maintaining multiple large Enterprise environment that spans CONUS and OCONUS boundaries. The supporting infrastructure includes multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environments.

Job Responsibilities & Duties:

• System Administrative duties to include management of Windows and Linux workstations on EVDI and physical
• Troubleshooting application functionality, crash and performance
• Investigate user performance and work with external teams to improve user experience
• Assist customers with Tier 2 incident resolution for Linux and windows applications.
• Provide remote end user desktop support
• Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk/team requests.
• Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments.
• Participates in special projects as required.
• Willingness to provide initial triage, response, and notifications for incidents

Required/Desired Skills Candidates should have 4-7 years related experience and knowledge/understanding of:

• Active Directory Administration
• DNS, DHCP, DFS, LDAP
• Windows 10, Server 2012, Server 2016,
• Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer
• Linux Operating system
• Understanding of Service Now, NETS or other ticketing process
• ITIL v3 or higher

The following knowledge/skill set is not required but is a plus

• Microsoft System Center Configuration Manager
• PowerShell
• Virtualization Environments (VMware, Citrix)
• Profile management utilizing the VMware User Experience Management (UEM) toolset
• Microsoft Exchange
• Telephone/Video support
• Networking

• Familiarity with site specific customer and mission

• Active TS/SCI with Polygraph required

• Certification Requirement (*required day 1) IAT II

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OpportunityOwned

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Work Requirements

Years of Experience

5 + years of related experience

• may vary based on technical training, certification(s), or degree

Certification

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely salary range for this position is $100,175 - $135,530. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans