About the Company
Our client is an established and fast-growing MNC packaging company. They are looking for an experienced and detail-oriented Senior Sales Coordinator / Sales Coordinator to support the sales team and ensure smooth coordination between customers, sales, production, warehouse and logistics teams.
Job Responsibilities
- Manage the end-to-end sales order process, including customer orders, quotations, pricing, product specifications, documentation, fulfilment and delivery.
- Coordinate closely with customers, Sales, Production Planning, Production, Warehouse and Logistics teams to ensure orders are processed and delivered according to requirements.
- Monitor production, inventory and delivery schedules, follow up on outstanding orders, and provide timely updates to customers and the sales team.
- Prepare and maintain accurate sales orders, quotations, delivery orders, invoices, customer records, pricing information and sales reports.
- Handle customer enquiries and resolve order, delivery, quality and documentation issues while supporting customer satisfaction, payment follow-ups and continuous improvement of sales coordination processes.
Job Requirements
- Diploma or Bachelor’s Degree in Business Administration, Sales \& Marketing, Supply Chain, Logistics, Manufacturing or a related discipline.
- 1 -3 years and above experience in sales coordination, sales administration, order management or customer service coordination. Experience in a manufacturing environment is highly preferred.
- Strong communication and interpersonal skills, with the ability to communicate effectively with customers and internal stakeholders.
- Able to work independently while also being an effective team player.
- Strong problem-solving and follow-up skills.
Pay: RM3,500.00 - RM5,500.00 per month
Benefits:
- Cell phone reimbursement
- Dental insurance
- Free parking
- Gym membership
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Application Question(s):
- How many years of experience in sales coordination / sales support and in what industry?
- Current salary package and notice period
- Expected salary
Work Location: In person
Arabic
Chinese
French
Russian
Spanish