Shaping the Future Today - with Wolters Kluwer
For over 180 years, Wolters Kluwer has helped professionals and organizations work smarter and make better decisions. With 20,000+ colleagues worldwide, we’re a global, technology driven company delivering expert information, software, and services.
We succeed by combining deep domain expertise with innovation and a strong sense of ownership. Our teams help customers navigate complex legal, regulatory, and compliance challenges today, and as the world changes.
Legal \& Regulatory (L\&R)
The Legal \& Regulatory team within Wolters Kluwer Germany is looking for a UX Researcher (Medior) (m/f/d) who is curious, proactive, and motivated to shape products that legal professionals rely on every day. You’ll work at the heart of an organization that is strongly investing in AI driven solutions for the legal market, helping legal professionals do their work better with modern technology. Expect a fast moving environment with plenty of innovation, experimentation, and opportunities to make real impact.
About the Product:
Our product is an established and business‑critical software solution for law firms, supporting attorneys and notaries in their daily work in a highly regulated and security‑sensitive environment. Developed and refined over more than 40 years in close collaboration with customers, it covers core processes such as case management, billing, and organizational workflows. For many users, it is a stable and indispensable core system.
The product is functionally broad, domain‑rich, and economically successful, but also technically and structurally complex due to its long history. It is currently undergoing a controlled transformation, combining a proven on‑premise solution with a growing, SaaS‑based platform. New functionalities increasingly emerge in the SaaS environment, while existing customers continue to rely on a reliable and efficient on‑premise system.
Job Description
The Senior Product Owner is a key member of the Agile Development Team, serving as the voice of the customer and working with stakeholders—including the Product Managers and the development team—to define, prioritize, and manage the product backlog. They ensure that solutions meet business needs while maintaining technical integrity. The Product Owner participates actively in PI (Program Increment) planning and related Agile ceremonies, providing essential alignment between customer needs and the development process. This role requires a thorough understanding of the software development life cycle, as well as strong leadership skills to guide the team in effective design, negotiation, and solution implementation.
The main activities of the role are:
- Collaborate on the product backlog and prioritize features for development
- Contribute to PI planning sessions to align work across teams and set objectives for upcoming increments
- Develop a deep understanding of customer needs and integrate these into planning
- Guide sprint content and release dates in line with the overarching release plan
- Actively manage internal and external stakeholders
- Accept or reject work results based on defined acceptance criteria
- Maintain knowledge of software development processes
- Execute on SLAs for support, maintenance, and technical needs
Responsibilities
Product Vision \& Backlog Management
- Collaborates with the Product management team, providing the development team with clear direction and prioritized backlog items.
- Actively participates in PI planning sessions to ensure alignment across Agile teams and set clear objectives for upcoming increments.
- Develops and maintains the product release plan, coordinating with the development team to prepare backlog items for future sprints.
Liaison \& Communication
- Represents and interfaces with business users, coordinating with other development resources to meet project goals.
- Acts as an embedded team member, accessible within the team area to facilitate effective collaboration.
- Clearly communicates requirements through epics and stories for team clarity and alignment.
- Regularly updates stakeholders outside the team on project progress and team PI outcomes.
Development
- Creates, maintains, and sequences the team product backlog according to priorities indicated by the business.
- Breaks down user stories and acceptance criteria for effective completion within sprints, ensuring alignment with PI goals.
- Provides rapid feedback to guide the development process.
- Participates in project planning, daily stand-ups, sprint planning, retrospectives, PI planning, and other Scrum-related ceremonies.
Customer Satisfaction
- Informs the development team with clear insights on customer usage, needs, and expectations.
- Establishes open communication with customers to ensure alignment between product development and customer expectations.
- Ensures the product meets or exceeds customer satisfaction standards.
Application Support
- Reviews deliverables and demonstrable code after each sprint, with authority to accept or reject work.
- Maintains visibility into project progress.
- Assists with communication, enhancing transparency and flow of information.
Management
- Engages proactively with the development team, participating in PI and sprint planning to ensure delivery of business value.
- Facilitates knowledge sharing within the team, fostering a collaborative and high-performance environment.
- Creates a culture of continuous improvement and encourages mentorship among team members.
German and English Language Proficiency
- Fluency in German and English is required to effectively collaborate with teams and stakeholders
Requirements
Education:
- Bachelors Degree in Computer Science, Software Engineering, BCIS or related fields or equivalent work related experience.
Experience:
- 3-4 years of experience in software application development, product management or business systems analysis
Other Knowledge, Skills, Abilities or Certifications:
- Ability to present a positive and effective professional image in all settings
- Experience in software Product Development
- Demonstrable knowledge of software development lifecycles and activities
- A strong understanding of software Agile methodologies, particularly Scrum - other methodologies a plus
- A clear ability to manage a range of different personality types in a facilitative and mature manner
- Strong relationship building skills including the ability to relate constructively to all levels of the organization
- The desire to be part of, and to contribute to, a team environment
- Ability to articulate ideas to both technical and non-technical addressees
- Embrace change and adaptation (positive change agent)
Travel requirements
- Occasional travel, including overnight stays, may be required, based on business needs
Diversity matters
Wolters Kluwer is committed to building an inclusive culture where diverse perspectives are valued and empowered. We believe diversity drives better outcomes for our people, our products, and our customers.
We have been recognized as a European Diversity Leader by the Financial Times and as one of Forbes’ Best Employers for Diversity and Best Employers for Women in multiple years. Wolters Kluwer and all of its subsidiaries are Equal Opportunity / Affirmative Action employers.
Our benefits
- Permanent employment from day one
- Remote work \& flexibility: Work remotely up to 3 days per week (home office) with flexible working hours
- Work abroad flexibly: Work from anywhere within the EU for up to 20 days within a twelve-month period
- Rest \& time off: 30 vacation days plus additional days off on Rose Monday, Christmas Eve, and New Year’s Eve
- Celebrate together: summer party with family \& friends, Christmas party, and regular after-work events
- Make an impact: 1 additional paid day off per year for volunteering (Volunteer Day)
- Well equipped in your home office: budget for IT equipment (€300)
- Company pension scheme
- Support for development: E-learning via Eurostaffs, online language training with goFluent, and other training and development opportunities
- Modern on-site working: attractive office in Hürth near Cologne with rooftop terrace, ergonomic workstations, e-charging stations with discounted electricity, and free fresh fruit, water, tea \& coffee
- A great start: structured onboarding with a buddy program
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.