Team Digital \& Tech Store London Support Office Location London, Greater London Contract type Permanent Position type Full Time Salary Competitive + Benefits Closing date: 27th June 2026
Everyone is welcome at M\&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M\&S, that individuality has the potential to make waves.
This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.
Summary Ready to design the future with one of Britain’s most iconic brands?
M\&S is reimagining its native app experiences for customers at every level. We’re looking for a curious, creative, and confident Senior Product Designer to help lead the way in shaping what’s next.
As a Senior Product Designer at M\&S, you’ll work across the entire product lifecycle – from concept to delivery and beyond. You’ll be part of our passionate Product Design and UX Research team, directing and creating sophisticated experiences for our mobile and tablet apps across iOS and Android.
We believe the best ideas come from working together. That’s why our teams spend three days a week in the office, staying close to customers and each other. Collaboration fuels creativity – and we’re building a culture where both thrive.
Join us and fuel our transformation through new app experiences that millions love. All the details What's in it for you
Being a part of M\&S is exactly that – playing your part to bring the magic of M\&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing outstanding quality, value, service to every customer, whenever, wherever and however they want to shop with us.
Here are some of the benefits we offer that make working for M\&S just that little bit more special…
What you'll do
Who you are
Everyone’s welcome
We are ambitious about the future of retail. We’re redefining, innovating and leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks \& Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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We're at our best when we're close to customers, and for many of us at M\&S, that means working in store every day.
To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. It also means we can solve problems as soon as they arise, learn and grow as a team, build trust, and get closer to our colleagues.
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At M\&S, we have Data Scientists, Analysts, and Technical Product Managers, who all share a genuine passion for harnessing data to improve people’s lives. And we’re in a unique position where we can actually help many different kinds of people, from our customers to our colleagues in store and in our support centre.
Deepak (He / Him) \| Data Scientist Read full story Being in third-party brands, working on things M\&S hasn’t done before… that plays to my sweet spot. I’ve worked in many organisations throughout my career, and it’s rare to see such cause and effect in your work. The way we’re structured means you’re encouraged to solve problems and you have the autonomy to make progress quickly.
Halford (He / Him) \| Head of Technical Program Management Read full story I think all engineers just love solving puzzles and problems. At M\&S, we’re constantly learning new things, whether it’s mastering Swift UI or understanding how customers interact with technology. But this is also a business that listens to engineers and values what we bring to the table. That’s different, believe me.
Janak (He / Him) \| Staff iOS Engineer Read full story At M\&S, we have Data Scientists, Analysts, and Technical Product Managers, who all share a genuine passion for harnessing data to improve people’s lives. And we’re in a unique position where we can actually help many different kinds of people, from our customers to our colleagues in store and in our support centre.
Deepak (He / Him) \| Data Scientist Read full story Being in third-party brands, working on things M\&S hasn’t done before… that plays to my sweet spot. I’ve worked in many organisations throughout my career, and it’s rare to see such cause and effect in your work. The way we’re structured means you’re encouraged to solve problems and you have the autonomy to make progress quickly.
Halford (He / Him) \| Head of Technical Program Management Read full story I think all engineers just love solving puzzles and problems. At M\&S, we’re constantly learning new things, whether it’s mastering Swift UI or understanding how customers interact with technology. But this is also a business that listens to engineers and values what we bring to the table. That’s different, believe me.
Janak (He / Him) \| Staff iOS Engineer Read full story At M\&S, we have Data Scientists, Analysts, and Technical Product Managers, who all share a genuine passion for harnessing data to improve people’s lives. And we’re in a unique position where we can actually help many different kinds of people, from our customers to our colleagues in store and in our support centre.
Deepak (He / Him) \| Data Scientist Read full story Being in third-party brands, working on things M\&S hasn’t done before… that plays to my sweet spot. I’ve worked in many organisations throughout my career, and it’s rare to see such cause and effect in your work. The way we’re structured means you’re encouraged to solve problems and you have the autonomy to make progress quickly.
Halford (He / Him) \| Head of Technical Program Management Read full story I think all engineers just love solving puzzles and problems. At M\&S, we’re constantly learning new things, whether it’s mastering Swift UI or understanding how customers interact with technology. But this is also a business that listens to engineers and values what we bring to the table. That’s different, believe me.
Janak (He / Him) \| Staff iOS Engineer Read full story
End of quote slider carousel Make Your Mark
Take part in our M\&S Digital \& Tech team days. Grow your digital and data skills through our BEAM Academy. Or challenge yourself at one of our business-wide hackathons. We also partner with Women in Data, Databricks and Cajigo to increase opportunities for women in digital and data.
Your voice and your ideas matter here. Our 8 colleague networks are places to find support, listen to each other and encourage debate. You can pitch ideas ‘Straight to Stuart’, our CEO, or get involved in our BIG (Business involvement Group).
We want you to feel supported, no matter what.
Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.
Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.
A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.
Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.
Initiating and encouraging open conversations about menopause by offering support and sharing experiences.
Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.
Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.
Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M\&S colleagues and customers.
Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.
Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.
A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.
Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.
Initiating and encouraging open conversations about menopause by offering support and sharing experiences.
Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.
Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.
Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M\&S colleagues and customers.
Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.
Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.
A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.
Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.
Initiating and encouraging open conversations about menopause by offering support and sharing experiences.
Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.
Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.
Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M\&S colleagues and customers.
End of slider Colleague Networks carousel Benefits
Get access to resources to support your wellbeing, including a free virtual GP service.
Support your favourite charities by donating through your pay or even volunteering for them.
Earn a competitive salary.
After completing your probation period, you'll receive 20% colleague discount across all M\&S products and many of our third-party brands for you and a member of your household.
Please note only contracts of more than 12 weeks are eligible for this benefit.
Competitive holiday entitlement with the potential to buy extra holiday days.
We have discretionary bonus schemes depending on your role and our business performance.
Get cover for twice your salary up to age 70 (double with our Pension Plan).
We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.
Save on everyday costs through discounts and offers and get access to great health benefits.
Bike/accessory hire with Cycle to Work and save on tax and national insurance.
Buy the latest technology with interest-free financing directly from your salary.
Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.
Get access to resources to support your wellbeing, including a free virtual GP service. * Giving back * ### Giving back
Support your favourite charities by donating through your pay or even volunteering for them. * Pay * ### Pay
Earn a competitive salary. * Colleague discount * ### Colleague discount
After completing your probation period, you'll receive 20% colleague discount across all M\&S products and many of our third-party brands for you and a member of your household.
Please note only contracts of more than 12 weeks are eligible for this benefit. * Time off * ### Time off
Competitive holiday entitlement with the potential to buy extra holiday days. * Bonus * ### Bonus
We have discretionary bonus schemes depending on your role and our business performance. * Life assurance * ### Life assurance
Get cover for twice your salary up to age 70 (double with our Pension Plan). * Workplace savings * ### Workplace savings
We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes. * My Choices * ### My Choices
Save on everyday costs through discounts and offers and get access to great health benefits. * Cycle to work * ### Cycle to work
Bike/accessory hire with Cycle to Work and save on tax and national insurance. * Smart tech * ### Smart tech
Buy the latest technology with interest-free financing directly from your salary. * Family friendly policy * ### Family friendly policy
Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.
Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.
Send us your application Fill in our short application form and hit submit.
Online assessment Depending on the role you are applying for, you may be invited to do an assessment. Your Talent Acquisition Partner will guide and inform you along the way.
Interview We'll invite you to join us for an interview. This could be remote or in person. Here, we'll ask you some role based technical questions and examine the behaviours we're looking for.
Decision After we’ve made our decision, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.
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