Senior Operations Manager

About the Role

In Kuwait City, business moves fast—and at KGO Meridian Executive Services, operational excellence is what keeps us ahead. We deliver strategic business solutions, executive support services, and enterprise operational consulting to organizations across the Gulf region. We believe great operations are not built on routine—they are built on leadership, accountability, and the ability to turn complexity into scalable systems.

We are looking for a Senior Operations Manager who can take ownership of our operational strategy. You are not just managing daily processes—you are building the framework that drives efficiency, profitability, and sustainable growth across the organization.

You will lead a high-performing operations team, bridging the gap between executive business objectives and day-to-day execution. You are the decision-maker who brings structure to fast-moving environments and clarity to complex business challenges.

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Why Work With Us?

The Environment:

Our office is located in the heart of Al Asimah’s commercial district. We value a workspace built for leadership and collaboration—think modern executive offices, high-performance meeting spaces, skyline views, and coffee strong enough to fuel strategic decisions.

Leadership Culture:

We don't need you to explain why operational excellence matters. We already know. You will have a seat at the decision-making table from Day 1.

Business Impact:

Operations here are not back-office support—they are central to our commercial growth, client satisfaction, and long-term market expansion.

Growth:

You will have access to executive leadership development programs, operational excellence certifications, and regional business conferences to keep your expertise sharp.

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Key Responsibilities

Operational Ownership:

Lead and optimize company-wide operational processes. Ensure efficiency, accountability, and measurable performance across departments.

Process Improvement:

Identify inefficiencies, redesign workflows, and implement scalable systems that support business growth.

Team Leadership:

Mentor department managers, conduct performance reviews, and create a culture of accountability and continuous improvement.

Business Performance:

Don't manage by assumptions. Use operational data, KPIs, and financial metrics to guide decisions and improve performance.

Cross-Functional Collaboration:

Work closely with finance, HR, commercial, and executive leadership to align operational priorities with company objectives.

Stakeholder Management:

Present operational insights, strategic recommendations, and business performance reports to senior leadership and key stakeholders.

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What We Are Looking For?

Experience:

8+ years in Operations Management, Business Administration, Supply Chain, or Corporate Services, with at least 3+ years in senior leadership.

Track Record:

A proven history of improving operational efficiency, managing multi-functional teams, and delivering measurable business results.

Leadership:

Strong people leadership with experience building and scaling high-performing teams.

Systems Thinking:

You understand how processes, people, and performance metrics connect to business success.

Language Skills:

English (Professional/Fluent) is required for executive communication. Arabic is considered a strong advantage.

Mindset:

You are strategic, decisive, and execution-focused. You know when to optimize existing systems, when to challenge outdated processes, and when to make bold operational decisions.

الراتب المدفوع: KWD٢٬٢٠٠٫٠٠٠ لكل شهر

موقع العمل: بشكل شخصي