Senior Manager, Supporter Relations

Role Type: 14-month Full Time Contract (Maternity Leave Cover)

Lead the data strategy behind life-changing fundraising campaigns

Manage CRM, Power BI and insights to drive donor engagement

Lead a high-performing team in a purpose-driven organisation

Lead data, CRM and insights that power fundraising and transform child health worldwide.

The opportunity:

Reporting to the Head of Individual Philanthropy \& Supporter Relations, you'll lead the Supporter Relations team and oversee the Institute's fundraising CRM, donor data, reporting and business intelligence capability.

You'll champion a data-driven culture by ensuring donor information is accurate, secure and accessible, while providing strategic insights that inform fundraising decisions and strengthen supporter engagement.

You'll also lead the optimisation of Raiser's Edge NXT, develop impactful Power BI dashboards, and drive continuous improvement projects that enhance fundraising performance and operational effectiveness.

What you’ll do

Lead, coach and develop a high-performing Supporter Relations team

Oversee donor data governance, quality and CRM administration

Optimise Raiser's Edge NXT to improve fundraising operations

Develop executive dashboards and reporting using Power BI

Translate complex data into meaningful insights for senior leaders and the Board

What you’ll bring

Demonstrated experience leading and developing high-performing teams

Strong experience managing CRM platforms, ideally Raiser's Edge NXT or a similar fundraising CRM

Expertise in data governance, reporting and business intelligence

Advanced experience developing dashboards using Power BI or similar visualisation tools

Strong analytical and problem-solving skills with the ability to translate complex data into meaningful insights

Please view the position description here.

Any questions? Reach out to Cale Wilkinson on [email protected].

What you’ll enjoy

Make a meaningful impact on children's health through world-leading research

Lead a talented team in a collaborative and supportive environment

Drive innovation using data, CRM and business intelligence

Access a range of salary packaging options—covering entertainment, novated leases, and more

Enjoy a variety of flexible work arrangements

Take advantage of generous personal leave and the option to purchase additional leave to suit your lifestyle

Enjoy discounted staff parking, public transport right at your doorstep, and great facilities for cyclists

Feel supported through our health and wellbeing program, which includes complimentary access to the Employee Assistance Program

Who we are

Murdoch Children’s Research Institute envisions a transformative future for child health. Our institute is a hub of impactful scientific breakthroughs, particularly in early interventions, enhanced diagnosis, prevention, and potential cures. We thrive on collaborative, multidisciplinary problem-solving to address challenging queries in child health. Committed to inclusivity and respect, we foster a positive working environment that values diverse backgrounds and experiences. As a proud member of the Australian Network on Disability and a dedicated supporter of Science Australia Gender Equity (SAGE), we uphold principles of equal opportunity and diverse representation.

We are committed to the safety of children and young people and takes a zero-tolerance approach to all forms of child abuse, exploitation and harm. Child safety is prioritised in our decision-making at all levels of the Institute.

Apply now!

If you believe this role is a good fit for you, please apply by submitting:

Your resume

A cover letter addressing the selection criteria

Ensure these documents are combined into a single PDF file.

We welcome individuals of diverse genders, ages, ethnicities, cultural backgrounds, abilities, religions, and sexual orientations in our workplace. We actively encourage talented individuals from all walks of life to apply for our job openings. Our commitment lies in fostering a workplace that is barrier-free and inclusive, aiming to attract the most skilled candidates.

For any questions related to the recruitment process, feel free to reach out to our Recruitment Team at [email protected]. Ensure that you include the position number and job title in the subject line. Please refrain from sharing your application to this email address.

Please note, we reserve the right to close the vacancy prior to the closing date once a sufficient number of applications have been received.

No recruitment agencies please.

Applications close: 17 July 2026