Senior IT Consultant eCommerce - AI solutions (Fashion)

Metyis is growing! We are looking for a IT Consultant eCommerce - AI with 5+ years of relevant experience for a full-time position to join our Technology team at our Digital Campus in Porto.

Who we are

We are Metyis, a forward-thinking, global company that develops and delivers solutions around Big Data, Digital Commerce, Marketing and Design and provides Advisory services. We have offices in 15 locations with a talent pool of 1000+ employees and more than 50 nationalities, dedicated to creating long-lasting impact and growth for our business partners and clients.

Together with HUGO BOSS, our esteemed business partner, we have embarked on a joint venture and created the HUGO BOSS Digital Campus, dedicated to increasing the data analytics, eCommerce and technology capabilities of the company and boosting digital sales. The HUGO BOSS Digital Campus employees will help create a state-of-the-art data architecture infrastructure, advanced business analytics, and the development and enhancement of HUGO BOSS’ eCommerce platform and services.

This collaborative environment will provide the capabilities required for HUGO BOSS to maximise data usage and support its growth trajectory towards becoming the leading premium tech-driven fashion platform worldwide.

What we offer

• Develop your professional career working with one of the major brands in the fashion industry
• Opportunity to accelerate the pace of digitalization \& eCommerce growth through advanced technology, business intelligence, and analytics
• Driving high-impact insights enhancing decision-making across the entire organization
• Driving brand equity and digital sales through enhanced digital experiences
• Interaction with senior business and eCommerce leaders on regular basis to drive their business towards impactful change
• Become part of a fast-growing international and diverse team

What you will do

Be part of a highly motivated team driving key initiatives to grow our online business and deliver exceptional digital experiences for our customers. As a Senior IT Consultant eCommerce, you will shape customer-facing eCommerce capabilities, drive frontend innovations, and identify new AI-powered opportunities that create value for our customers and business. A key focus will be the evolution of our chatbot ecosystem and the adoption of AI-driven experiences across our digital channels.

• Deliver eCommerce solutions that align with business objectives and customer needs.
• Translate business requirements into technical concepts and guide implementation together with development teams.
• Drive the evolution of our eCommerce frontend and customer journeys to enhance engagement and conversion.
• Own and expand AI-powered customer experience initiatives, including chatbot solutions and conversational commerce use cases.
• Identify and evaluate new AI opportunities, trends, and technologies to strengthen our digital ecosystem.
• Collaborate with architects, product teams, and external partners to deliver scalable and future-proof solutions.
• Lead small to medium-sized projects and manage all IT-related activities from concept to rollout.
• Conduct market research and bring innovative ideas to continuously improve our customer experience and technology stack.
• Foster an AI-driven mindset within the organization and act as a trusted advisor for digital innovation initiatives.

What you will bring

• Degree in Business Informatics, IT, Applied Computer Sciences, or a related field.
• 5+ years of experience in IT, ideally as an IT Consultant within an eCommerce environment.
• Strong understanding of eCommerce ecosystems, digital customer journeys, and frontend solutions.
• Proven experience translating business requirements into technical concepts and driving implementations.
• Strong interest in Artificial Intelligence, Conversational Commerce, and digital innovation.
• Experience with chatbot platforms, AI-powered customer experience solutions, or personalization technologies is a plus.
• Knowledge of Salesforce Commerce Cloud is beneficial.
• Strong analytical skills and excellent communication abilities.
• Proactive mindset, team spirit, and the ability to collaborate across business and IT teams.
• Fluent in English.

We are united by our differences

At Metyis, we are driven by curiosity and collaboration. We value diversity, equity, inclusion, and belonging (DEIB) in all its forms as it makes us stronger as an organisation and promotes creativity and innovation. We welcome all talents and are committed to creating a workplace where every employee can make a meaningful impact and grow.

Recruitment Disclaimer

Metyis only contacts candidates through verified and official channels: Eurostaffs (official and verified recruiter profiles), emails ending in @metyis.com, and our Applicant Tracking System (Recruitee). We do not use WhatsApp, social media messaging platforms, or personal accounts for recruitment outreach. If you receive suspicious communication claiming to be from Metyis, please verify the sender and report it through our official website.