(Senior) Executive Trainer

Position

This position is responsible for elevating the brand’s retail standards by enhancing the sales and service excellence of our boutique teams. This role designs, delivers, and implements comprehensive, globally aligned training programs focused on the Women's Universe, covering product knowledge, selling ceremony, fashion styling, and essential brand fundamentals. Working collaboratively with boutiques and head office stakeholders, the Executive Trainer drives consistent brand messaging and ensures an exceptional client journey.

Job responsibilities

• Organize, deliver, and monitor the training programs or projects according to the training schedule for retail teams.
• Deliver corporate training programs and development activities in line with global guidance to maintain the high values and standards of the House.
• Follow up closely on retail performance outcomes to identify areas for improvement and provide ongoing support to drive excellence.
• Act as a strategic business supporter by aligning training action plans with retail business directions and strategic goals.
• Nurture category expertise and styling skills to enhance the depth and impact of field coaching.
• Organize field coaching sessions to ensure that new hires and managers successfully apply their training on the sales floor.
• Guarantee the application of House standards and procedures in accordance with the brand strategy and core values.
• Monitor and organize field coaching to make sure that each new sales associate or boutique management team has followed the training adapted on the field.
• Monitor the level of service/Sales KPI by analysing outcomes to identify areas for improvement and further development.
• Conduct regular boutique visits to assess training needs, observe performance, and provide on-the-job coaching feedback.
• Partner with central teams to refine training materials and optimize programs to better suit the local market needs.
• Follow up and update the training administrative tasks

Profile

• Minimum 3 years’ working experience in retail including training experience
• Luxury retail experience is preferred
• Mobility to make frequent business trips to various retail locations as required
• Motivated by people and able to inspire people to adapt and deliver the brand value
• Excellent communication skills, presentation, and facilitation skills
• Self-motivated and proactive independent, player who also thrives as a collaborative team member with a creative mindset
• Familiar with MS office, PowerPoint, Excel
• Fluent in English and Korean

Skills development opportunities

• Advanced Training Methodologies: Courses or workshops on innovative training techniques and blended learning approaches
• Leadership and Coaching Skills: Developing strong leadership qualities, effective coaching strategies, and mentorship skills to better guide and develop retail staff
• Specialized Retail Knowledge: Deepening expertise in specific retail areas such as merchandising, customer management and product knowledge
• Presentation and Public Speaking Skills: Workshops to refine presentation delivery and the ability to articulate complex concepts clearly and persuasively
• Cross-Functional Collaboration: Developing skills to work effectively with other departments CHRISTIAN DIOR MAISON

“Whatever you do – whether for work or pleasure – do it with passion! Live with passion,” wrote Christian Dior.

Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.