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Senior Customer Service Executive

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$  Tk. 20000 - 40000 (Monthly) Full time on site
Senior Customer Service Executive
Job Description

Requirements

Experience
  • At least 1 year
Additional Requirements
  • Age 18 to 35 years
  • Relevant experience will be prioritized.
  • Fluent in English. A good IELTS Score is preferable.

Skills Required:

  • Client Communication
  • Client Management
  • Education Research
  • Report Writing and Computer skills.
  • Excel in communication
  • Problem-solving, and multi-channel support
  • Grow in a positive, team-oriented environment!

Responsibilities & Context

Join as Senior Customer Service Executive.

  • Ensure exceptional customer experiences Handle inquiries and resolve issues promptly.
  • Communicate effectively to meet customer needs.
  • Thrive in a fast-paced environment.
  • Contribute to a customer-centric approach.
  • Uphold service standards.
  • Foster positive client relationships.
  • Greet and register students arriving at the office.
  • Research and stay informed about our products and services.
  • Submit applications on behalf of clients.
  • Be presentable.
  • Must be skilled in Excel.
  • Must have expertise in CRM software.
  • Ensure prompt and effective communication with clients.
  • Address client inquiries and provide comprehensive information.
  • Maintain detailed records of client interactions and transactions.
  • Handle and resolve client complaints or concerns.
  • Demonstrate strong interpersonal and communication skills.
  • Ensure efficient and effective interactions with people.
  • Uphold a high standard of customer service.
  • Contribute to a positive and welcoming office environment.

Compensation & Other Benefits

Salary Review: Yearly Performance bonus as per company rules. Festival Bonus: (As per company policy)

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Banani, DOHS Mohakhali)

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Job Overview
  • Job Id: JOB003367
  • Published: Jun 10, 2025
  • Vacancy: 8
  • Status: Full time on site
  • Experience: 2 to 3 year(s)
  • Location: Dhaka (Banani, DOHS Mohakhali)
  • Salary: $  Tk. 20000 - 40000 (Monthly)
  • Deadline: 2025-07-04

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