Senior Business Operations Manager

About the Role:
Riyadh is rapidly becoming a global center for business expansion, and at SayVisa Global Mobility Services, we help companies and professionals navigate international mobility with confidence. We specialize in corporate visa coordination, business travel documentation, and relocation support for organizations operating across borders. We are looking for a Senior Business Operations Manager who can lead operational excellence across our service delivery teams. You are not simply overseeing workflows; you are shaping operational strategy, improving efficiency, and ensuring every client interaction reflects professionalism, accuracy, and trust. You will lead a capable team while aligning internal operations with ambitious business goals.

Why Work With Us?

The Environment:
Our office is located in the heart of Riyadhs business district, surrounded by leading enterprises and modern infrastructure. We believe productive work starts with a professional environment, collaborative teams, and systems that help people perform at their best.

Leadership Impact:
Your voice matters here. We value experienced professionals who can identify opportunities, solve operational challenges, and contribute directly to business growth and client success.

Modern Operations:
We invest in digital systems, workflow optimization, and process visibility to ensure teams can work efficiently while maintaining exceptional service standards.

Growth:
We encourage professional development and leadership growth through internal training, industry events, and management development opportunities that help you continue building your career.

Key Responsibilities:

Operational Leadership:
Oversee daily business operations and ensure service delivery standards are maintained across departments while improving efficiency and accountability.

Process Optimization:
Review internal procedures, identify operational bottlenecks, and implement scalable improvements that support business performance and customer satisfaction.

Team Leadership:
Lead, mentor, and support operational staff while promoting collaboration, performance improvement, and a strong professional culture.

Performance Management:
Monitor operational metrics, analyze reporting data, and recommend strategic improvements that support company objectives and long term success.

Stakeholder Coordination:
Work closely with internal leadership, external partners, and clients to ensure smooth communication, alignment on priorities, and consistent execution of services.

What We Are Looking For:

Experience:
6+ years of experience in business operations, service management, or administrative leadership, with at least 2 years in a senior or team leadership role.

Leadership Skills:
Strong experience managing people, improving operational performance, and coordinating teams across multiple business functions.

Systems Knowledge:
Comfortable working with reporting systems, operational workflows, performance tracking, and business management tools.

Language Skills:
Professional English communication is required. Arabic language skills are considered an advantage for local stakeholder coordination.

Mindset:
You are highly organized, commercially aware, and solution focused. You understand when to optimize processes, when to act quickly, and how to balance operational excellence with business priorities.

Pay: ﷼17,000.00 - ﷼23,000.00 per month

Work Location: In person