Senior Business Analyst

• Maximum term opportunity until June 2027
• Full time hours
• Hybrid work, 2 days per week in office
• Sydney or Melbourne location

About Us

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

The Senior Business Analyst is responsible for assessing the overall information technology needs of assigned projects/programs. With a focus on delivering value-driven solutions, the role will collaborate closely with stakeholders, including project managers, developers, and end-users, to ensure that business needs are accurately captured and addressed.

This role is key in facilitating communication between technical and non-technical teams, ensuring a clear understanding of business requirements and technical capabilities to improve business efficiency and productivity and guide the implementation of fit-for-purpose solutions.

What you will bring

• Strong analytical skills, including a thorough understanding of how to interpret customer business needs and processes and translate these into practical application and operational solutions.
• Strong interpersonal skills, with the ability to communicate effectively and understand business contexts through a variety of techniques and forums (workshops, individual meetings, shared documents etc.).
• Demonstrated experience in facilitation of business requirement gathering workshops involving participants from senior management to business users.
• Demonstrated ability to produce requirement artefacts: e.g. Business Requirements documentation, Functional Specifications, data flow diagrams.
• Demonstrated ability to successfully operate within a geographically dispersed team.
• Competent and proficient understanding of:
• The application of Project Management disciplines.
• Enterprise application platforms ERP, CRM, and/or HRIS.
• Demonstrated ability to assess, evaluate and solve problems and exercise initiative and judgment where practices and procedures are not clearly defined

Benefits that act for you, while you act for humanity

Work flexibility: Australian Red Cross operates under a hybrid working model which includes two days on-site and three days from home

Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.

Life, Health \& Wellbeing: You can access a paid ‘Me’ day just for you and a wide range of other paid leave options. You can also tap into specialist health and wellbeing advice.

Career development: Access to ongoing learning, training, and development.

Further information

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 5. Competitive salary + superannuation + access to salary packaging.

For additional enquiries, please contact Julia Cognet at [email protected] for a confidential discussion.

Applications close: Tuesday 23rd June 2026.

Please apply as soon as possible as we will be reviewing applications as they come in and may close the advertisement earlier.

While we appreciate all interest in our organisation, we won’t engage with or accept candidates from agencies or consulting firms on this occasion

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.

Job Ref #13532

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.