Salon Co-ordinator/ Receptionist

Salon Coordinator – Phorest Experience Essential

L'ombre Hair Salon – Nutgrove Shopping Centre

L'ombre Hair Salon is looking for an experienced, highly organised and reliable Salon Coordinator to join our team.

This is an important role within the salon. We are looking for someone who can confidently manage the salon diary, coordinate the team and keep the salon running smoothly and efficiently throughout the day.

The ideal person will:

• Have previous salon coordination/management experience
• Have strong working knowledge of Phorest – experience is essential
• Be highly organised and excellent at managing appointments
• Know how to maximise the salon diary and minimise gaps between appointments
• Be confident moving and adjusting appointments where appropriate to make the best use of the stylists' time
• Understand how to manage cancellations, no-shows and last-minute availability
• Be confident delegating tasks and keeping the team organised
• Be proactive rather than waiting to be told what needs to be done
• Have excellent communication and customer service skills
• Be calm and professional in a busy salon environment
• Be reliable, punctual and take responsibility for their role
• Be commercially aware and understand the importance of keeping the salon busy and productive
• Be confident dealing with clients and supporting the stylists throughout the day

Your responsibilities will include:

• Managing the daily salon diary through Phorest
• Optimising appointments and reducing empty spaces
• Managing cancellations and filling last-minute availability
• Coordinating stylists and allocating tasks throughout the day
• Ensuring the salon runs efficiently and on schedule
• Supporting the team with day-to-day organisation
• Delivering excellent customer service
• Helping maintain high standards throughout the salon
• Identifying opportunities to increase bookings and rebook clients
• Keeping the team focused, organised and productive

What we're looking for

We need someone who takes ownership.

You should be the type of person who sees a gap in the diary and immediately thinks about how to fill it, notices when a stylist needs support, and gets things organised without having to be asked.

If you're organised, commercially minded, confident with Phorest and enjoy working in a fast-paced salon environment, we'd love to hear from you.

Location: L'ombre, Nutgrove Shopping Centre
Position: Salon Coordinator
Hours: Full-time / Part-time – depending on experience

To apply: Please send your CV and a brief introduction outlining your salon experience, Phorest experience and availability.

Pay: €14.15-€16.00 per hour

Benefits:

• On-site parking

Work Location: In person