Responsibilities: * Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. * Assess current state, identify customer requirements, and define the future state and/or business solution. * Research, gather and synthesize information. * Elicit, scope, and manage business requirements. * Lead the scrum team, conduct scrum ceremonies * Crafting and grooming of user stories, acceptance criteria, managing product backlog. * Drive smooth deployment, adoption, and operations of the solution. * Help drive the implementation of Salesforce solutions. * Work with developers to understand and troubleshoot technical problems, as needed.
Requirements: * Min 5 years' experience required, IT related tertiary education. * 3 years' experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects * Good to be Salesforce Certified Business Analyst and have passed/obtained the following Certifications: Salesforce Administrator Exam (CRT101). * Basic Salesforce configuration experience / have completed * Experience in full software / product development life cycles sing Agile Methodology. * Proven experience working on Salesforce implementations, including configuration, customization, and integration of salesforce with other systems.