Sales Manager

Job Summary

The Cluster Sales Manager is responsible for leading and executing sales strategies to maximize revenue growth for both Encore Melaka and The Pines Melaka. This role requires developing new business opportunities, managing key client accounts, guiding the sales team, and achieving overall sales targets across designated market segments.

Key Responsibilities

• Implement strategic sales plans to achieve business objectives for both properties
• Identify, secure, and grow new business opportunities across corporate, travel, MICE, and leisure segments
• Lead and mentor the sales team to drive high performance and deliver on KPIs
• Build and maintain strong relationships with corporate clients, partners, and key industry stakeholders
• Monitor market trends, competitor activities, and provide insights to inform business strategies
• Ensure accurate sales forecasting, reporting, and database management
• Collaborate with marketing and operations teams to support campaigns, promotions, and product development

Requirements

• A Bachelor’s Degree in Sales \& Marketing, Business, Marketing, Hospitality or a related field is required
• Minimum 2 years of proven sales experience in hospitality, tourism, or related industry, with at least 1 year in a managerial/ supervisory role
• Strong leadership, negotiation, and account management skills
• Excellent communication and interpersonal abilities
• Proficiency in Microsoft Office
• Highly organized, analytical, and results-driven, with the ability to manage multiple priorities
• Bilingual proficiency (English and Mandarin/ Malay) preferred
• Candidate with Hotel, Travel Agent or Event Companies experience will be preferable

Pay: RM4,000.00 - RM6,000.00 per month

Work Location: In person