Sales Manager – Main Roles \& Responsibilities
Achieve Sales Targets
– Meet monthly, quarterly and annual sales revenue and profit targets.
Develop New Customers
– Find and acquire new customers such as supermarkets, wholesalers, restaurants, hotels and food-service businesses.
Manage Key Accounts
– Maintain strong relationships with major customers and grow existing accounts.
Lead the Sales Team
– Set targets, monitor performance, motivate and coach sales staff.
Develop Sales Strategies
– Create effective plans to increase sales, market coverage and customer base.
Manage Pricing \& Margins
– Negotiate prices, discounts and promotions while maintaining required profit margins.
Monitor Market \& Competitors
– Track market trends, customer demand, competitor pricing and new business opportunities.
Sales Forecast \& Stock Planning
– Prepare sales forecasts and coordinate with purchasing and warehouse teams to ensure sufficient stock.
Customer \& Collection Management
– Resolve customer issues and work with Finance to follow up on outstanding payments.
Sales Reporting \& Management Updates
– Prepare regular sales reports, analyse performance and provide recommendations to Management.