Sales Executive

Job Title: Sales \& Marketing Executive – Logistics / Freight Forwarding

Job Location: [Deira, Dubai]
Employment Type: Full-Time

Job Summary

We are seeking a dynamic and motivated Sales \& Marketing Executive to join our team. The ideal candidate will be responsible for generating new business opportunities, building strong customer relationships, supporting business development activities, and achieving sales targets within the logistics and freight forwarding industry.

Key Responsibilities

Customer Development \& Data Management

• Conduct market promotion and business development activities to identify and acquire new customers.
• Collect and maintain accurate customer information and update records in the company CRM system.
• Register valid customer data and maintain customer databases.

Sales Performance \& Business Development

• Develop new customer accounts and achieve assigned sales targets and KPIs.
• Identify business opportunities and contribute to company growth initiatives.
• Implement sales strategies according to company requirements.

Daily Reporting

• Submit daily work progress reports and activity updates through email or designated communication channels.

Client Meetings \& Support

• Coordinate and participate in weekly client meetings with business owners, managers, and decision-makers to support business development efforts.

Customer Relationship Management

• Establish and maintain strong relationships with customers.
• Conduct regular follow-ups with key clients to ensure customer satisfaction and long-term loyalty.

Customer Service \& Complaint Resolution

• Assist in handling customer complaints and ensure proper follow-up until resolution.
• Conduct customer satisfaction surveys and analyze customer needs and behaviors to identify new business opportunities.

Competitor Analysis

• Conduct weekly market and competitor pricing surveys.
• Monitor industry trends and competitors’ strategies to maintain market competitiveness.

Accounts Receivable Support

• Assist in following up on customer payments and account receivables.
• Coordinate with the finance department regarding payment reconciliation.

Additional Responsibilities

• Perform other duties and responsibilities assigned by management.

Requirements \& Qualifications

Education

• Bachelor's Degree in Logistics Management, Marketing, Business Administration, or related field.

Experience

• Minimum 1+ years of experience in Sales \& Marketing in Logistics, Freight Forwarding, or related industries.

Language Skills

• Fluent in English (written and spoken).

Technical Skills

• Good knowledge of MS Office applications (Excel, Word, PowerPoint).
• Experience using CRM software is preferred.

Personal Competencies

• Strong communication and interpersonal skills.
• Excellent presentation and customer relationship skills.
• Ability to work under pressure and achieve sales targets.
• Hardworking, self-motivated, and results oriented.
• Strong problem-solving and negotiation skills.

Preferred Age: Under 30 years old (subject to local labor regulations and company policy).

Benefits

• Competitive salary package
• Sales incentives/commission (if applicable)
• Career growth opportunities
• Training and development programs

Interested candidates are encouraged to apply with their updated CV.

Pay: AED3,000.00 - AED4,000.00 per hour

Work Location: In person