Return to Work Coordinator

Our Company

Daikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning. The foundation of its success and continued growth is truly in our people, who strive and are encouraged to do remarkable things, including thinking differently and being open to new possibilities.

At Daikin Australia, we live and breathe our core values of Absolute Credibility, Enterprise Management and Building Harmonious Personal Relationships. We prioritise fostering positive relationships with clients, colleagues and stakeholders to create a collaborative and supportive work environment for all.

Looking ahead, we anticipate the global demand for air conditioning will grow exponentially. Our vision at Daikin after reaching our 100th anniversary globally, is to continue our commitment to environmental awareness and commit to advancing technology to promote sustainable practices.

About the Role

We are seeking an experienced and passionate Return to Work Coordinator to join our Human Resources team. In this highly visible role, you will be responsible for coordinating workplace injury management and return-to-work programs across the business, ensuring injured employees receive the support they need to achieve safe, sustainable, and timely return-to-work outcomes. You will partner closely with employees, managers, healthcare providers, rehabilitation specialists, and insurers while ensuring compliance with workers' compensation and workplace health and safety legislation.

Key Responsibilities include but are not limited to:

• Coordinate and manage workplace and non-work-related injury cases from notification through to closure.
• Develop, implement and monitor tailored return-to-work plans in consultation with employees, leaders, healthcare providers and insurers.
• Support injured employees throughout their recovery journey through regular communication and guidance.
• Identify suitable duties and workplace modifications that facilitate safe rehabilitation and return-to-work outcomes.
• Ensure compliance with workers' compensation, workplace health and safety, privacy legislation and organisational policies.
• Maintain accurate and confidential case records and documentation.
• Prepare reports, analyse injury management trends and provide recommendations to support continuous improvement.
• Contribute to injury prevention, wellbeing initiatives and return-to-work education programs across the business.

About You

You are a highly organised and proactive injury management professional who is passionate about supporting employees through recovery while balancing operational outcomes. You have strong stakeholder management skills, a collaborative approach, and the ability to navigate complex cases with professionalism, empathy and confidence.

To be successful in this role, you will have:

• Minimum 3 years of experience in Return-to-Work Coordination, injury management, workplace rehabilitation or workers' compensation.
• Strong understanding of workers' compensation and workplace health and safety legislation.
• Experience managing multiple injury cases and coordinating stakeholders to achieve successful outcomes.
• Strong attention to detail with excellent case management and record-keeping capabilities.
• The ability to influence, coach and support managers in best-practice injury management.
• Strong analytical and reporting skills with the ability to identify trends and recommend improvements.
• A tertiary qualification in Human Resources, Occupational Health \& Safety, Rehabilitation or a related discipline.
• Return-to-Work Coordinator certification and experience within manufacturing, warehouse or industrial environments will be highly regarded.

Why join us?

• Collaborative work environment fostering a positive team culture.
• Competitive Salary + Superannuation + Performance bonus
• Provided with on-the-job training for continuous career growth opportunities
• Discounted Bupa Health Fund
• Fitness Passport – Access to over hundreds of gyms nationally!
• Flare Benefit – Discounted gift card, novated lease, discounted health/car/home loan
• Be part of a global number 1 company in HVAC
• Be part of a dynamic team that values innovation, collaboration and personal growth.
• Free parking on site

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Daikin Australia is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Ready to Apply?

If you're a self-motivated individual who can manage your own workload, escalate issues when need, and contribute to a productive team environment, we want to hear from you. This is an excellent opportunity to gain valuable experience and become a vital part of our team.

Apply today to join a company that values its employees and offers a great work environment!