Retail Store Manager

We’re opening our newest MAAP LaB in London.More than a store, the LaB is where MAAP comes to life - a physical expression of the brand. Product, culture, and community intersecting in one of the world’s most influential cities.This space is designed to move with London. To host rides at first light. To bring people together over coffee, conversation and a shared obsession with cycling. To create something that feels considered, elevated and distinctly MAAP.We’re looking for a Retail Store Manager to lead it.Someone who sets the standard. Who understands that retail is detail, energy and experience — not just transactions. Who can build a team, shape a culture, and create a space people want to return to.You willManage and take full accountability for delivering the MAAP retail experience by engaging, developing, maintaining, and growing relationships with customers and the wider London cycling communityChampion a sales-driven culture and lead from the front, upholding the highest customer and brand experience standardsHire, train, develop and lead a retail team, ensuring they are motivated and equipped to deliver an exceptional experienceDeliver financial results and achieve sales, margin and inventory targets by optimising retail KPIsMaintain the highest visual merchandising standards, ensuring MAAP VM guidelines are executed dailyStay across seasonal launches and product knowledge, ensuring the team can confidently speak to technical features and benefitsManage store rostering in line with wage budgets and sales performanceOversee inventory management to ensure product availability at all timesLead and support LaB rides, community engagement and local activationsYou bringDemonstrated retail experience within fashion, sportswear or a similar environment, with strong store or team management capabilityConfident leadership skills, with the ability to inspire and align a team around shared goalsExceptional customer service and selling capabilityStrong visual merchandising experience and attention to detailA self-motivated, proactive and solutions-focused mindsetThe ability to think strategically while executing day-to-day retail operationsA proven track record of delivering results, driving sales and building high-performing teamsA passion for delivering a world-class retail experienceA genuine interest in cycling, fashion, music and London’s cultural landscapeIn returnProduct allowanceStaff pricing across the rangeA competitive package