Job Description: Retail Banking
- Maintaining a positive, empathetic and professional attitude toward customers
- Communicating with customers through various channels
- Liaising with Customer, Banks on update/follow up issues
- Authorise Retail Banking Transactions including Money Exchange, Remittance and Personal Account
Management, Account Opening
- Approve operational matters, such as Inward/Outward Remittance (Meps, TelegraphicTransfer, Drafts,
Cashier Order)
- Handling local and foreign cheques clearing through CTS/EGIRO
- Handling currency cash
- Ensure the smooth and efficient day-to-day operations
- Onboarding new customer (SB/CA) and scrutinizing documents