Retail Assistant

Retail Assistant – LEAFE’S

Location: St Marys \& surrounding areas
Employment Type: Casual / Part-Time
Industry: Retail / Pop-Up Retail

LEAFE’S is looking for enthusiastic and reliable Retail Assistants to join our growing team across our retail pop-up locations.

This is a hands-on customer-facing role where you’ll help create a welcoming shopping experience while keeping our displays organised and fully stocked.

About the Role

Your responsibilities may include:

• Welcoming and assisting customers
• Providing friendly customer service
• Operating POS and processing sales
• Keeping products organised and displays looking great
• Restocking products throughout your shift
• Setting up and packing down pop-up stores
• Answering customer questions
• Helping promote our products
• Maintaining a clean and professional retail area
• Working as part of a team

What We’re Looking For

We’re looking for people who are:

• Friendly and approachable
• Reliable and punctual
• Confident speaking with customers
• Comfortable working independently
• Well presented and professional
• Able to stay engaged throughout their shift
• Retail or customer service experience is preferred but not essential

Important

During shifts, staff are expected to remain actively engaged with customers and retail duties.

Personal mobile phone use is not permitted during shifts except where required for approved work purposes such as check-ins or business communication.

Why Join LEAFE’S?

• Growing Australian business
• Friendly team environment
• Variety of retail locations
• Opportunity to develop retail and customer-service skills
• Potential for ongoing work as the business expands

Interested in joining the LEAFE’S team?

Apply now and tell us a little about yourself, your availability and any retail or customer service experience you have.

Pay: $26.44 – $49.10 per hour

Application Question(s):

• Do you have previous retail or customer service experience?
• How confident are you approaching customers and starting conversations?
• Are you comfortable working independently at a pop-up retail location?
• Are you available to work weekends when required?
• How would you rate your communication skills?
• A customer walks past without looking at our products. What would you do?
• A customer is interested in a $35 candle. What could you say to encourage them to make a purchase?
• Why do you think you would be a good fit for LEAFE’S?
• How would you greet a customer who approaches the stand?
• What would you do if a customer says they are “just looking”?
• How would you deal with a difficult or unhappy customer?
• What does excellent customer service mean to you?
• How would you make a customer feel welcome?
• How comfortable are you talking to people you have never met?
• What would you do if several customers needed help at the same time?

Work Location: In person