Restaurant Manager

Restaurant Manager – Job Duties

Position Title: Restaurant Manager

Pay rate - $30 -$35 per hour

Weekly working hours 32-40

Role Purpose

The Restaurant Manager will be responsible for overseeing the overall operations of the bar and eatery, ensuring high-quality food and beverage service, efficient business performance, and an excellent customer experience consistent with the venue’s relaxed yet vibrant atmosphere.

Key Job Duties

Operational Management Plan, organise, and control the daily operations of the bar and eatery, ensuring smooth service during peak and non-peak hours.

Oversee opening and closing procedures, cash handling, and reconciliation of daily sales. Ensure efficient coordination between kitchen and front-of-house operations.

Manage bookings, private events, and functions, including customer requirements and service delivery.

Staff Management Recruit, train, and supervise front-of-house and bar staff.

Prepare staff rosters in line with business demand (including weekends, evenings, and events).

Monitor staff performance, provide coaching, and ensure adherence to service standards.

Ensure compliance with employment agreements, workplace policies, and health \& safety obligations.

Customer Service \& Experience

Maintain a high standard of customer service aligned with the venue’s “casual-luxe” and welcoming atmosphere.

Handle customer feedback, complaints, and special requests professionally.

Ensure consistent delivery of quality food, beverages, and service standards.

Financial \& Business Performance Monitor sales performance, costs, and profitability of the business.

Control stock levels, ordering, and supplier relationships for food and beverages.

Implement cost-control measures to minimise wastage and maximise margins.

Prepare reports on sales, staffing costs, and operational performance.

Compliance \& Licensing

Ensure compliance with food safety regulations, alcohol licensing laws, and hygiene standards.

Maintain records required under NZ legislation (e.g., Sale and Supply of Alcohol Act, Food Act).

Ensure responsible service of alcohol and supervise host responsibility practices.

Marketing \& Business Development

Support promotional activities, themed nights, and events to attract customers (e.g., live music, functions).

Maintain relationships with regular customers and local community stakeholders.

Assist in developing strategies to increase patronage and revenue.

Skill Requirement The applicant must meet one of the following:

At least 2 years of relevant work experience OR Level 4 or higher qualification

Job Types: Full-time, Permanent

Work Location: In person

Pay: $30.00 – $35.00 per hour

Expected hours: 30.0 – 40.0 per week

Work Location: In person