Position Summary
The Restaurant Manager is responsible for the overall daily operations of the restaurant, ensuring exceptional guest experience, efficient team performance, and strong financial results. This role requires a hands-on leader who can manage service, staff, and operations while maintaining the brand’s standards and atmosphere.
Key Responsibilities
Operations \& Service
- Oversee all daily restaurant operations.
- Ensure smooth, professional, and efficient service at all times.
- Maintain high standards of cleanliness, presentation, and guest experience.
- Handle guest feedback, complaints, and special requests professionally.
- Monitor table flow, reservations, and service timing.
Team Management
- Lead, train, and supervise FOH staff.
- Prepare staff schedules based on business needs.
- Conduct daily briefings and performance follow-ups.
- Support recruitment, onboarding, and training of new staff.
- Maintain discipline, motivation, and team morale.
Financial \& Administrative
- Monitor daily sales, discounts, and voids.
- Control labor costs and staff productivity.
- Ensure proper cash handling and closing procedures.
- Coordinate with finance on reports and documentation.
Coordination \& Standards
- Work closely with the kitchen team to ensure smooth service.
- Ensure all SOPs and brand standards are followed.
- Support marketing campaigns, events, and seasonal promotions.
- Maintain stock levels for service items and coordinate with purchasing.
Requirements
- Minimum 3–5 years of experience in restaurant management.
- Strong leadership and communication skills.
- Excellent guest-handling and problem-solving abilities.
- Good understanding of restaurant financials and operations.
- Professional appearance and attitude.
- Fluent English required; Arabic is a plus.
- Must have Fine Dining restaurants experience.
Job Type: Full-time
Pay: BD450.000 - BD500.000 per month
Work Location: In person